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Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Customer Stories | Kinetic Data Blog
Our customers are awesome. And they come from a variety of industries. Public schools, libraries and energy companies choose our software solve a lot of di
Explore: Modular Drone | Kinetic Data Blog
The first time I flew crashed a drone, I thought “These need to be modular.” And sure, I bought the parts and fixed it, but it cost almost as much a new on
Switching to a Chromebook | Kinetic Data Blog
One person's perspective on switching from a macbook to a chromebook
Explore: Drawing Bots | Kinetic Data Blog
Today I saw a new gadget and thought of a business use case. As business employees, we love our dashboards. We also love whiteboards. Combine them. Here’s
2017 is the year | Kinetic Data Blog
2017 is the year of teamwork.
Self Service or Selfish Service? | Kinetic Data Blog
Is your self-service actually selfish service? Personally I love this message. All too often the operators of a service sit down and try to make them more
No bull KPI | Kinetic Data Blog
There is one place where you can look to see what teams and employees value; their calendar. When I have something I need to check EVERY week. I put a remi
Finance Calendar View | Kinetic Data Blog
Get all your financial date information into one view - a calendar view.
Better Visibility = Better Delivery | Kinetic Data Blog
Stop making decisions based on incomplete information. Get all your scheduled and unscheduled events on one calendar view.
The 3 Best Focal Points of Request Management | Kinetic Data Blog
Today I had someone ask for advice. “What would you tell a new Request Process Owner?” Although results will vary, here is some generic advice. The goal of
How Enterprise Software is like Apple’s new Airpods | Kinetic Data Blog
tl,dr; one size does NOT fit all and assumptions hurt your bottom line. If you watched the Apple event today you saw Phil announce a new set of wireless ea
Designing Great Forms | Kinetic Data Blog
I posted an example last week of a form I encountered that really stuck out to me. It really shocked me how good it was. Can you spot what stood out to me?
Your Custom-App Backlog Is Killing Your Margins
Every bespoke app and integration you ship is a snowflake — slow to build, then a permanent maintenance tax. Here's how to build once and reuse across your whole book.
6 Challenges That Stall Every S/4HANA Migration—and the Clean Core Fix
Custom code and ballooning scope stall S/4HANA migrations. Learn the six challenges and how a clean-core strategy keeps custom workflows off SAP and on a modernization layer.
From Project to Practice: The MSP Margin Math
Project work pays ~13%. Recurring managed services pay ~46%. Here's the three-year math on converting your book — and why it re-rates the whole business.
Secure Workflow Orchestration for Defense and Government
Government and defense buyers need secure, auditable automation. See how a modernization layer with a government-grade security posture delivers built-for-purpose workflows.
Your AI Strategy Has an Execution Problem
Every MSP has an AI strategy deck. Almost none can ship it. The missing layer isn't more models or advice. It's execution.
Process-Driven Security and Efficiency: Closing the Gaps Manual Work Leaves Behind
Most security gaps come from manual, fragmented processes—not sophisticated attacks. Learn how orchestrated, auditable workflows improve security and efficiency at once.
The MSP Race to the Bottom Is Over. Here's What Comes Next.
Project margins are collapsing and AI is accelerating the commoditization. The way out isn't cheaper labor. It's owning a solutions practice your clients can't rip out.
Customizing and Integrating the Kinetic Platform: Connectors, Handlers, and Cloud Provisioning
Orchestration depends on clean integration. Learn how to extend Kinetic workflows with task handlers, connectors, payments, and automated cloud provisioning—without backend customization.
The Future of ITSM: Breaking the Expensive Replacement Cycle
The ITSM replacement cycle costs millions and solves the wrong problem. Learn why separating engagement from record breaks the cycle and reduces vendor lock-in.
Workflow Orchestration Fundamentals: Why It Matters More Than Any Single Tool
You don't need another tool—you need to connect the ones you have. Learn what workflow orchestration is, how it differs from integration, and why it beats point solutions.
Legacy Modernization Without Rip-and-Replace: The Embrace-and-Extend Approach
Ripping out legacy systems is slow, risky, and expensive. Learn the embrace-and-extend approach: modernize the experience layer while your systems of record keep running.
Managed Service Provider Economics: Turning Service Delivery Into Margin
For MSPs, margin lives in repeatable service delivery. See how reusable, configurable workflows accelerate client transitions and surface hidden benefits.