Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Plan Now for an Extreme-ly Valuable Event: KEG14 | Kinetic Data Blog
Register before November 30 to get special two-for-one pricing for the 2014 Kinetic Enthusiasts Group (KEG) conference in Denver, February 24-25, 2014.
Enterprise IT Service Catalogs: Forrester Research, Part 3
Learn more about what defines the system architecture of a business service catalog, based on an organization's current request management maturity level.
What's New on Kinetic Community - August 2013 | Kinetic Data Blog
Kinetic Community is the information and interaction hub for users of Kinetic Data software. Here is what's new on the site over the past 30 days.
Six Steps for Choosing the Right Business Process Software Tools | Kinetic Data Blog
When new technology tools are needed to fix a broken business process, follow these six key steps to help make the right choices.
Service Catalog--What Comes Next: Forrester Research, Part 1
The IT service catalog is evolving and will emerge in forward-thinking agencies as a higher-level entity called the business service catalog.
Flexibility vs Simplicity in Request Management | Kinetic Data Blog
Internal corporate software users "play in the sandbox" to specify business solutions. The type of "sand" they have to work with can make a big difference.
4 Ways to Make Business Processes Better, Cheaper & Faster
Learn how to make processes more efficient and how businesses can provide better outcomes -- better, faster and cheaper. Here are 4 approaches:
How to Calculate Cost Savings from Automated Self-Service
Wondering how to calculate the cost savings from automated self-service? It accelerates the delivery process, improves accuracy and reduces costs.
Webinar: Reducing the Cost of Service Delivery | Kinetic Data Blog
Learn how to make business processes more efficient while improving the customer experience in this webinar on May 22.
Building a Better IT Service Desk, Revisited | Kinetic Data Blog
While there's no question specific help desk practices have changed significantly over the years, the core principles of improvement remain as relevant as ever.
Migrating from Lotus | How to Drop Notes without Missing a Beat | Kinetic Data Blog
Many organizations are fine with Notes. But for those committed to making a move, here's a rapid, cost-effective method for rebuilding key business applications.
How to Improve IT Service Delivery with Enterprise Calendaring Visibility (Video) | Kinetic Data Blog
Visibility builds confidence between service providers and customers. This video shows how enterprise calendar visibility supports ongoing service improvement.
BPM Was Never Designed Around the Person Doing the Work. That's the Whole Problem.
Why BPM initiatives often fail and how to fix it: design from the employee inward for true digital transformation success.
Composable AI Architecture: How to Build Modular AI Systems That You Actually Control
AI models change every few months. Your enterprise workflows shouldn't have to change with them. Composable AI architecture decouples intelligence from infrastructure — so you can evolve your AI strategy without re-engineering the systems that run your business.
Enterprise Workflow Automation: The Complete Guide to Orchestrating Business Processes
The BPM market is projected to reach $65–70 billion by 2032. Yet roughly 70% of BPM programs never deliver the value promised. Here's how modern orchestration platforms are changing the math.
Unlocking Intelligent Automation Benefits
Explore how intelligent automation solutions can enhance efficiency, reduce costs, and improve productivity across industries. Discover emerging trends and best practices for successful implementation.
How to Choose the Right Software to Manage Business Operations (Without Adding to the Chaos)
Learn how to choose the right business operations software by focusing on integration, usability, and real-world needs, avoiding costly mistakes and inefficiencies.
Comprehensive Guide to Automation Integration: Benefits, Platforms, and Future Trends
Unlock the potential of seamless automation integration to transform your business operations. Streamline processes, boost efficiency, and achieve more today!
What’s New at Kinetic: Building Smart in 2026
Discover how Kinetic is transforming BPM with smarter, adaptable solutions for 2026, focusing on low-code workflows and a unified builder experience.
Comprehensive Guide to Enterprise IT Service Automation
Streamline IT service management with automation. Learn how to improve efficiency, reduce costs, and enhance user experience through workflow orchestration and AI integration. Main Point Summary: The blog discusses how IT support automation improves enterprise efficiency, reduces costs, and enforces governance by automating repetitive tasks, integrating systems, and using AI for intelligent ticket routing and resolution. It highlights the benefits of a composable orchestration platform, API-first integration, and the role of AI in enhancing incident management and workflow orchestration.
What Is Business Process Reimagined? Understanding Modern Digital Transformation and Automation
Discover how modern digital transformation, intelligent automation, and user-centered design reimagine business processes for faster outcomes, lower costs, and improved experiences.
AI as a Layer: The Four-Layer Pattern That Finally Makes AI Useful
People don’t want more bots. They want work to move. Treating AI as a layer (not a bolt-on inside one platform) is how you deliver real outcomes without locking your future to a vendor roadmap.
The Real Reason Automation Projects Stall
Why automation projects stall: it's not the tech but human misalignment and lack of clarity. Learn how to align teams for success.
Why Shadow IT Happens (and Why It’s Not Always Bad)
Shadow IT isn’t just a risk — it’s a signal. Learn why it happens, how it reveals unmet needs, and how smart IT teams are using it to improve workflows and drive innovation.