Resources
White Papers
In-depth guides on workflow orchestration, enterprise integration, and modernization strategy.
Smart Spending for a Smarter Military
Federal agencies and the DoD are focused on smarter buying. This white paper explains the benefits of consumption-based software pricing.
Strategic Resilience: Enhancing Incident Response
Effective incident response is critical in military and national security applications. This white paper details how to meet the challenges.
KAMM: Get the Blueprint for Workflow Mastery
One does not simply automate manual processes. Download this 6-step guide to transforming unstructured processes to automated workflows.
Guide: Your First 90 Days as a CXO
The CXO role is still relatively new. Here's your guide to how to shape that role to align with your vision and assure success.
Secure Workflow from Data to the Edge
Kinetic Data's secure automated workflow solutions integrate DoD investments in AI tools and data sources to enable action at the edge.
Taking the Fear out of Digital Transformation
Despite decades of tech advancements, many business processes are still paper-based, manual or require duplicate data entry into multiple systems.
Using Kinetic Survey and BMC® Remedy® Action Request System® for Enterprise Feedback Management
Learn how to use the power of enterprise feedback systems to make better decisions within your agency or enterprise organization.
ATS Automates New Customer Onboarding with Kinetic Data
Working with Kinetic Data, ATS identified common customer needs and built service templates to address them, automating 80% of the onboarding process.
Say Goodbye to the IT Service Management Queue
Tablets, smartphones, and increasing employee expectations for faster, more responsive IT support are creating new ground rules for IT service management. New Rule #1—move from queue-based service to schedule-based service.
How Kinetic Data Approaches Integration
Overview The Kinetic platform is a customer-centric system of engagement built for future flexibility and extension. The core components that make up the p
5 Steps to a Better Service Desk
Learn how to create a better service desk experience and how team portals help manage expectations, search for satisfaction & focus on improvement.
Enterprise Approval Flexibility: The Kinetic Data Approach
The Kinetic Data ERM solution combines the powerful Kinetic Request portal application with Kinetic Task, our award-winning business process automation engine.
How Enterprise Request Management Improves Process Efficiency While Reducing Security Risks
Find out how an ERM approach enhances service and lowers risk by improving Identity and Access Management (IAM) processes and also facility and security access.
Enterprise Request Management: How to Get Started
This white paper defines the ERM concept and benefits, describes how to implement an ERM strategy and provides steps through the implementation process.
7 Steps to a Better Team Portal: Building Portals to Delight Teams & Their Peers
Team portals help customers understand your capabilities, performance and deliverables. It's how portals serve both you and your peers. Learn their benefits:
Customers Want a Better Experience; Give It to Them with a Storefront
Kinetic Service Center features kinetic bridges leveraging data from backend data sources with easy interaction for complex processes.
Streamlining Infrastructure Automation: A Service Provider’s Approach
With so many software providers pitching cloud and on-premise infrastructure automation tools, it's hard to sift through the noise. Kinetic Data can help.
Business Process Automation Anywhere and Everywhere with Kinetic Task 3.0
Business Process Automation (BPA) is typically reserved for complex, core business processes. Kinetic Task 3.0 now brings BPA to thousands of smaller proce
Enterprise Service Integration with Kinetic Task
Introduction In today’s complex technology landscape, organizations are challenged to consistently deliver top-quality services while progressively reducin
How Kinetic Data Approaches Integration
Flexible, scalable and extensible The Kinetic platform is a customer-centric system of engagement built for future flexibility and extension. The core comp
How to Streamline and Automate IT Compliance For the Enterprise
Implementing a proactive and risk-based information technology (IT) governance, risk management, and regulatory compliance (GRC) approach enables companies
Using Service Catalogs to Run IT as a Business
Using service catalogs to run IT as a business (not “like” a business) In many large organizations, the role of the IT function is poorly communicated and
Say Goodbye to the IT Service Management Queue
Tablets, smartphones, and increasing employee expectations for faster, more responsive IT support are creating new ground rules for IT service management.
Smart Spending for a Smarter Military
Federal agencies and the DoD are focused on smarter buying. This white paper explains the benefits of consumption-based software pricing.
Strategic Resilience: Enhancing Incident Response
Effective incident response is critical in military and national security applications. This white paper details how to meet the challenges.
KAMM: Get the Blueprint for Workflow Mastery
One does not simply automate manual processes. Download this 6-step guide to transforming unstructured processes to automated workflows.
Guide: Your First 90 Days as a CXO
The CXO role is still relatively new. Here's your guide to how to shape that role to align with your vision and assure success.
Secure Workflow from Data to the Edge
Kinetic Data's secure automated workflow solutions integrate DoD investments in AI tools and data sources to enable action at the edge.
Taking the Fear out of Digital Transformation
Despite decades of tech advancements, many business processes are still paper-based, manual or require duplicate data entry into multiple systems.
Using Kinetic Survey and BMC® Remedy® Action Request System® for Enterprise Feedback Management
Learn how to use the power of enterprise feedback systems to make better decisions within your agency or enterprise organization.
ATS Automates New Customer Onboarding with Kinetic Data
Working with Kinetic Data, ATS identified common customer needs and built service templates to address them, automating 80% of the onboarding process.
Say Goodbye to the IT Service Management Queue
Tablets, smartphones, and increasing employee expectations for faster, more responsive IT support are creating new ground rules for IT service management. New Rule #1—move from queue-based service to schedule-based service.
How Kinetic Data Approaches Integration
Overview The Kinetic platform is a customer-centric system of engagement built for future flexibility and extension. The core components that make up the p
5 Steps to a Better Service Desk
Learn how to create a better service desk experience and how team portals help manage expectations, search for satisfaction & focus on improvement.
Enterprise Approval Flexibility: The Kinetic Data Approach
The Kinetic Data ERM solution combines the powerful Kinetic Request portal application with Kinetic Task, our award-winning business process automation engine.
How Enterprise Request Management Improves Process Efficiency While Reducing Security Risks
Find out how an ERM approach enhances service and lowers risk by improving Identity and Access Management (IAM) processes and also facility and security access.
Enterprise Request Management: How to Get Started
This white paper defines the ERM concept and benefits, describes how to implement an ERM strategy and provides steps through the implementation process.
7 Steps to a Better Team Portal: Building Portals to Delight Teams & Their Peers
Team portals help customers understand your capabilities, performance and deliverables. It's how portals serve both you and your peers. Learn their benefits:
Customers Want a Better Experience; Give It to Them with a Storefront
Kinetic Service Center features kinetic bridges leveraging data from backend data sources with easy interaction for complex processes.
Streamlining Infrastructure Automation: A Service Provider’s Approach
With so many software providers pitching cloud and on-premise infrastructure automation tools, it's hard to sift through the noise. Kinetic Data can help.
Business Process Automation Anywhere and Everywhere with Kinetic Task 3.0
Business Process Automation (BPA) is typically reserved for complex, core business processes. Kinetic Task 3.0 now brings BPA to thousands of smaller proce
Enterprise Service Integration with Kinetic Task
Introduction In today’s complex technology landscape, organizations are challenged to consistently deliver top-quality services while progressively reducin
How Kinetic Data Approaches Integration
Flexible, scalable and extensible The Kinetic platform is a customer-centric system of engagement built for future flexibility and extension. The core comp
How to Streamline and Automate IT Compliance For the Enterprise
Implementing a proactive and risk-based information technology (IT) governance, risk management, and regulatory compliance (GRC) approach enables companies
Using Service Catalogs to Run IT as a Business
Using service catalogs to run IT as a business (not “like” a business) In many large organizations, the role of the IT function is poorly communicated and
Say Goodbye to the IT Service Management Queue
Tablets, smartphones, and increasing employee expectations for faster, more responsive IT support are creating new ground rules for IT service management.