Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Three Ways to Reduce the Stress of IT | Kinetic Data Blog
IT professionals are feeling unprecedented levels of stress. Here are three ways to reduce that stress, beyond just a bigger budget and more staff.
What's New on Kinetic Community - May 2014 | Kinetic Data Blog
Kinetic Community is the information and interaction hub for users of Kinetic Data software. Here is what's new on the site since our last blog update.
Don't Miss the Higher Education ERM Webinar this Wednesday! | Kinetic Data Blog
Our in-house ERM expert, Brian Shealey, will be presenting to the ITIL Constituent Group on EDUCAUSE on Wednesday, May 7. We'd love to have you all join us!
Moving and Shaking with Kelly Heikkila | Kinetic Data Blog
Kelly Heikkila, vice president of products at Kinetic Data, gets showcased as a "mover & shaker" in the Star Tribune.
Enterprise Request Management: The Movie | Kinetic Data Blog
Wally shares his frustration with the tortuous process required to obtain a tablet. But then a new member of the group suggests the answer may be ERM.
What's New on Kinetic Community - March 2014 | Kinetic Data Blog
Kinetic Community is the place for Kinetic Data customers to find and discuss product support materials as well as presentations from KEG events.
Kinetic Process Options: Creating Work Orders with Kinetic Fulfillment | Kinetic Data Blog
Kinetic Fulfillment solves data validation and workflow issues; it's simple and similar to other web forms users are familiar with and comfortable using.
Looking Back at 100: The Top 10 Posts on Kinetic Vision (So Far) | Kinetic Data Blog
In celebration of the 100th post on Kinetic Vision, here are the top 10 most highly viewed posts on the blog since its inception.
How Retailers can Cut Costs and Improve the Customer Experience with ERM | Kinetic Data Blog
Self service reduces costs, but too often diminishes the customer experience, leading to frustration rather than delight. Here's how an ERM approach fixes that.
What's New on Kinetic Community - December 2013 | Kinetic Data Blog
Kinetic Community is the information and interaction hub for users of Kinetic Data software. Here is what's new on the site over the past five weeks.
What's New on Kinetic Community - October 2013 | Kinetic Data Blog
Kinetic Community is the information and interaction hub for users of Kinetic Data software. Here's what's new on the site over the past five weeks.
John Sundberg to Present ERM Concept at Gartner Symposium/ITxpo | Kinetic Data Blog
John’s presentation will discuss how an ERM approach to service requests and fulfillment drives cost savings and business agility.
BPM Was Never Designed Around the Person Doing the Work. That's the Whole Problem.
Why BPM initiatives often fail and how to fix it: design from the employee inward for true digital transformation success.
Composable AI Architecture: How to Build Modular AI Systems That You Actually Control
AI models change every few months. Your enterprise workflows shouldn't have to change with them. Composable AI architecture decouples intelligence from infrastructure — so you can evolve your AI strategy without re-engineering the systems that run your business.
Enterprise Workflow Automation: The Complete Guide to Orchestrating Business Processes
The BPM market is projected to reach $65–70 billion by 2032. Yet roughly 70% of BPM programs never deliver the value promised. Here's how modern orchestration platforms are changing the math.
Unlocking Intelligent Automation Benefits
Explore how intelligent automation solutions can enhance efficiency, reduce costs, and improve productivity across industries. Discover emerging trends and best practices for successful implementation.
How to Choose the Right Software to Manage Business Operations (Without Adding to the Chaos)
Learn how to choose the right business operations software by focusing on integration, usability, and real-world needs, avoiding costly mistakes and inefficiencies.
Comprehensive Guide to Automation Integration: Benefits, Platforms, and Future Trends
Unlock the potential of seamless automation integration to transform your business operations. Streamline processes, boost efficiency, and achieve more today!
What’s New at Kinetic: Building Smart in 2026
Discover how Kinetic is transforming BPM with smarter, adaptable solutions for 2026, focusing on low-code workflows and a unified builder experience.
Comprehensive Guide to Enterprise IT Service Automation
Streamline IT service management with automation. Learn how to improve efficiency, reduce costs, and enhance user experience through workflow orchestration and AI integration. Main Point Summary: The blog discusses how IT support automation improves enterprise efficiency, reduces costs, and enforces governance by automating repetitive tasks, integrating systems, and using AI for intelligent ticket routing and resolution. It highlights the benefits of a composable orchestration platform, API-first integration, and the role of AI in enhancing incident management and workflow orchestration.
What Is Business Process Reimagined? Understanding Modern Digital Transformation and Automation
Discover how modern digital transformation, intelligent automation, and user-centered design reimagine business processes for faster outcomes, lower costs, and improved experiences.
AI as a Layer: The Four-Layer Pattern That Finally Makes AI Useful
People don’t want more bots. They want work to move. Treating AI as a layer (not a bolt-on inside one platform) is how you deliver real outcomes without locking your future to a vendor roadmap.
The Real Reason Automation Projects Stall
Why automation projects stall: it's not the tech but human misalignment and lack of clarity. Learn how to align teams for success.
Why Shadow IT Happens (and Why It’s Not Always Bad)
Shadow IT isn’t just a risk — it’s a signal. Learn why it happens, how it reveals unmet needs, and how smart IT teams are using it to improve workflows and drive innovation.