Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Think you get user experience? 1 question quiz. | Kinetic Data Blog
What subtle detail about this form makes it truly awesome? I’ll post the answer next Tuesday – or comment on LinkedIn.
When Systems of Record should be used as Systems of Engagement | Kinetic Data Blog
Never. Ever. No, not even then. Decouple industry know-how to enable employees.
You are the Software you Buy. | Kinetic Data Blog
Software reflects the beliefs and assumptions of those who make it. The mundane decisions developers make affects how companies function. Thus; developers
The First Kinetic Data Hackathon | Kinetic Data Blog
Winners banked $3,000 in our first hackathon ever! We challenged anyone to build a Property Management solution using Kinetic Request (and optionally Kine
You Released a Catalog; Now What? | Kinetic Data Blog
Adoption: Getting People to Use your Catalog If people don’t use your portal, there is a risk of missing returns on your investment. This is important beca
Lessons from a Scrum Master | Kinetic Data Blog
I’ve been a ScrumMaster for 6 years and previously at a hospital and not in product development. So I did a “scrum training” session a few months ago and t
Be a Provider… NOT a Broker!
Customers don't want to coordinate your vendors. They want one experience, end to end. Here's why service brokering fails and how to deliver as a true provider.
Diversity and Failure are the Keys to High Performing Orgs | Kinetic Data Blog
TL,DR; Add diversity -> Increase trials -> Increase failures -> Increase learning = high performing organizations. Have you ever heard someone say they did
Trying is Everything | Kinetic Data Blog
How are we going to solve this problem? It’s impossible to know all the possible solutions to a given problem, and the more complex the problem, the more p
Why I Joined KineticData | Kinetic Data Blog
Our most recently added team member talks through their reasons for joining our team!
The Wally Awards 2016 – Integrator of the Year | Kinetic Data Blog
We love our customers. They are who we do this for. This year we gave awards for sharing some of our Key Values. The winner of “Integrator of the Year” dem
Kinetic Enthusiasts Group 2016 | Kinetic Data Blog
KEG16 was a major success – our sessions covered a ton of where the product has gone and where it is going to, along with a ton of customer stories and lea
Your Custom-App Backlog Is Killing Your Margins
Every bespoke app and integration you ship is a snowflake — slow to build, then a permanent maintenance tax. Here's how to build once and reuse across your whole book.
6 Challenges That Stall Every S/4HANA Migration—and the Clean Core Fix
Custom code and ballooning scope stall S/4HANA migrations. Learn the six challenges and how a clean-core strategy keeps custom workflows off SAP and on a modernization layer.
From Project to Practice: The MSP Margin Math
Project work pays ~13%. Recurring managed services pay ~46%. Here's the three-year math on converting your book — and why it re-rates the whole business.
Secure Workflow Orchestration for Defense and Government
Government and defense buyers need secure, auditable automation. See how a modernization layer with a government-grade security posture delivers built-for-purpose workflows.
Your AI Strategy Has an Execution Problem
Every MSP has an AI strategy deck. Almost none can ship it. The missing layer isn't more models or advice. It's execution.
Process-Driven Security and Efficiency: Closing the Gaps Manual Work Leaves Behind
Most security gaps come from manual, fragmented processes—not sophisticated attacks. Learn how orchestrated, auditable workflows improve security and efficiency at once.
The MSP Race to the Bottom Is Over. Here's What Comes Next.
Project margins are collapsing and AI is accelerating the commoditization. The way out isn't cheaper labor. It's owning a solutions practice your clients can't rip out.
Customizing and Integrating the Kinetic Platform: Connectors, Handlers, and Cloud Provisioning
Orchestration depends on clean integration. Learn how to extend Kinetic workflows with task handlers, connectors, payments, and automated cloud provisioning—without backend customization.
The Future of ITSM: Breaking the Expensive Replacement Cycle
The ITSM replacement cycle costs millions and solves the wrong problem. Learn why separating engagement from record breaks the cycle and reduces vendor lock-in.
Workflow Orchestration Fundamentals: Why It Matters More Than Any Single Tool
You don't need another tool—you need to connect the ones you have. Learn what workflow orchestration is, how it differs from integration, and why it beats point solutions.
Legacy Modernization Without Rip-and-Replace: The Embrace-and-Extend Approach
Ripping out legacy systems is slow, risky, and expensive. Learn the embrace-and-extend approach: modernize the experience layer while your systems of record keep running.
Managed Service Provider Economics: Turning Service Delivery Into Margin
For MSPs, margin lives in repeatable service delivery. See how reusable, configurable workflows accelerate client transitions and surface hidden benefits.