Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Portals: In your pocket | Kinetic Data Blog
Got people using your apps and sites? Use this blog series to go from nothing to value for your customers and revenue and cost savings for you. This week we...
Portals: Seamlessness | Kinetic Data Blog
This post is the sixth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please foll
Portals: Content is king! | Kinetic Data Blog
This post is the fifth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please foll
Portals: Opening the lines of communication | Kinetic Data Blog
This post is the fourth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol
Customer Service Week | Kinetic Data Blog
Don’t miss out on this year’s customer service week. If you work in customer service, use it to make work fun. If you don’t, use it as an opportunity to sa
Portals: How to get started? | Kinetic Data Blog
This post is the third in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please foll
Portals: Why do we need them? | Kinetic Data Blog
This post is the second in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol
Building IT Portals – what have we learned? | Kinetic Data Blog
I was honored to lead a roundtable discussion at HDI Minnesota yesterday. Topics ranged from hiring practices to career paths for agents. Very involved dis
Accepting credit cards | Kinetic Data Blog
We’ve been getting questions about training and when the next event will be held. This is pretty cool to us, and something we wanted to offer to customers.
Training coming in September | Kinetic Data Blog
It’s gorgeous in Minnesota. Come join us at one of the newest hotels near the Mall of America for a three day training event. It’s difficult to plan traini
Announcing Kinetic Enthusiasts Group 2018! | Kinetic Data Blog
It’s official! We have started activities to host our user group at the St. Paul Hotel in beautiful Minnesota. Save the date: We are still ironing out the
Release Roundup Q2 | Kinetic Data Blog
Release Roundup Q2 – 2017 We’re proud to announce that we released Kinetic Request CE 2.0 and Kinetic Task 4.2 all while supporting major go-live activitie
9 SAP Processes That Belong Outside of SAP
These nine processes are commonly built inside SAP with custom ABAP — and they're the exact ones that create the technical debt that blocks S/4HANA upgrades. Here's where they should live instead.
6 Challenges That Stall Every S/4HANA Migration
Custom ABAP code is the #1 reason S/4HANA migrations blow past timelines and budgets. Here are the six specific challenges every SAP customer faces — and what to do about them.
BPM Was Never Designed Around the Person Doing the Work. That's the Whole Problem.
Why BPM initiatives often fail and how to fix it: design from the employee inward for true digital transformation success.
Composable AI Architecture: How to Build Modular AI Systems That You Actually Control
AI models change every few months. Your enterprise workflows shouldn't have to change with them. Composable AI architecture decouples intelligence from infrastructure — so you can evolve your AI strategy without re-engineering the systems that run your business.
Enterprise Workflow Automation: The Complete Guide to Orchestrating Business Processes
The BPM market is projected to reach $65–70 billion by 2032. Yet roughly 70% of BPM programs never deliver the value promised. Here's how modern orchestration platforms are changing the math.
Unlocking Intelligent Automation Benefits
Explore how intelligent automation solutions can enhance efficiency, reduce costs, and improve productivity across industries. Discover emerging trends and best practices for successful implementation.
How to Choose the Right Software to Manage Business Operations (Without Adding to the Chaos)
Learn how to choose the right business operations software by focusing on integration, usability, and real-world needs, avoiding costly mistakes and inefficiencies.
Comprehensive Guide to Automation Integration: Benefits, Platforms, and Future Trends
Unlock the potential of seamless automation integration to transform your business operations. Streamline processes, boost efficiency, and achieve more today!
What’s New at Kinetic: Building Smart in 2026
Discover how Kinetic is transforming BPM with smarter, adaptable solutions for 2026, focusing on low-code workflows and a unified builder experience.
Comprehensive Guide to Enterprise IT Service Automation
Streamline IT service management with automation. Learn how to improve efficiency, reduce costs, and enhance user experience through workflow orchestration and AI integration. Main Point Summary: The blog discusses how IT support automation improves enterprise efficiency, reduces costs, and enforces governance by automating repetitive tasks, integrating systems, and using AI for intelligent ticket routing and resolution. It highlights the benefits of a composable orchestration platform, API-first integration, and the role of AI in enhancing incident management and workflow orchestration.
What Is Workflow Orchestration? Understanding Modern Enterprise Automation
Discover how workflow orchestration modernizes enterprise operations by coordinating work across existing systems, reducing costs, improving user experience, and enabling incremental transformation without rip-and-replace.
AI as a Layer: The Four-Layer Pattern That Finally Makes AI Useful
People don’t want more bots. They want work to move. Treating AI as a layer (not a bolt-on inside one platform) is how you deliver real outcomes without locking your future to a vendor roadmap.