Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
React: It's What Makes Kinetic, Kinetic
Why Kinetic built its experience layer on React, and what an API-first, component-based front end means for teams modernizing on top of legacy systems of record.
Approvals: What should we measure? | Kinetic Data Blog
Formal approval processes are fairly common in business, particularly in highly regulated industries. Here's how to make the approval process better and faster.
Common Approval Problems and How to Avoid Them
Approvals are where good processes go to die: stalled requests, rubber-stamping, and no audit trail. Here are the most common approval problems and how to fix them.
Presenting: Approval Essentials | Kinetic Data Blog
We’ve been building automation systems for decades and we thought it was time to share what we’ve learned with a larger audience and listen to what others
What’s in it for me? | Kinetic Data Blog
“What’s in it for me?” WIIFM – one of my most often used acronyms strikes to the heart of many problems facing organizations today. Most individual contrib
See you at KEG? | Kinetic Data Blog
KEG 2018 is only 8 weeks away! We are very excited to see all the enthusiasts and hear what they’ve built and what they are going to build. We’ve had quite
Volunteering | Kinetic Data Blog
1 hour. I brought a carafe of good coffee I made in the morning.
Recently Updated Integrations | Kinetic Data Blog
Here's a quick update of integrations that have been added or updated.
Release Roundup 2017 Q3 | Kinetic Data Blog
We have made internal process changes and we have released more updates, integrations, and use cases in the last 6 months - than in the previous 2 years.
A Structured Logging Success Story | Kinetic Data Blog
How Kinetic Data implemented structured logging to drastically improve application support.
Onboarding – Manager of First Impressions | Kinetic Data Blog
This is the first in a blog series about onboarding; to read along and get updates, follow us on twitter, LinkedIn or Facebook. To join our quarterly newsl
Portals: Navigation and taxonomy | Kinetic Data Blog
This post is the eighth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol
Your Custom-App Backlog Is Killing Your Margins
Every bespoke app and integration you ship is a snowflake — slow to build, then a permanent maintenance tax. Here's how to build once and reuse across your whole book.
6 Challenges That Stall Every S/4HANA Migration—and the Clean Core Fix
Custom code and ballooning scope stall S/4HANA migrations. Learn the six challenges and how a clean-core strategy keeps custom workflows off SAP and on a modernization layer.
From Project to Practice: The MSP Margin Math
Project work pays ~13%. Recurring managed services pay ~46%. Here's the three-year math on converting your book — and why it re-rates the whole business.
Secure Workflow Orchestration for Defense and Government
Government and defense buyers need secure, auditable automation. See how a modernization layer with a government-grade security posture delivers built-for-purpose workflows.
Your AI Strategy Has an Execution Problem
Every MSP has an AI strategy deck. Almost none can ship it. The missing layer isn't more models or advice. It's execution.
Process-Driven Security and Efficiency: Closing the Gaps Manual Work Leaves Behind
Most security gaps come from manual, fragmented processes—not sophisticated attacks. Learn how orchestrated, auditable workflows improve security and efficiency at once.
The MSP Race to the Bottom Is Over. Here's What Comes Next.
Project margins are collapsing and AI is accelerating the commoditization. The way out isn't cheaper labor. It's owning a solutions practice your clients can't rip out.
Customizing and Integrating the Kinetic Platform: Connectors, Handlers, and Cloud Provisioning
Orchestration depends on clean integration. Learn how to extend Kinetic workflows with task handlers, connectors, payments, and automated cloud provisioning—without backend customization.
The Future of ITSM: Breaking the Expensive Replacement Cycle
The ITSM replacement cycle costs millions and solves the wrong problem. Learn why separating engagement from record breaks the cycle and reduces vendor lock-in.
Workflow Orchestration Fundamentals: Why It Matters More Than Any Single Tool
You don't need another tool—you need to connect the ones you have. Learn what workflow orchestration is, how it differs from integration, and why it beats point solutions.
Legacy Modernization Without Rip-and-Replace: The Embrace-and-Extend Approach
Ripping out legacy systems is slow, risky, and expensive. Learn the embrace-and-extend approach: modernize the experience layer while your systems of record keep running.
Managed Service Provider Economics: Turning Service Delivery Into Margin
For MSPs, margin lives in repeatable service delivery. See how reusable, configurable workflows accelerate client transitions and surface hidden benefits.