Resources
Blog
Perspectives on workflow orchestration, integration strategy, and enterprise service delivery.
Are We There Yet? | Kinetic Data Blog
tl,dr; flexibility. From buying a new app to acquiring a company, your ability to integrate can make or break returns. When your doctor prescribes medicine
In the beginning… | Kinetic Data Blog
tl,dr: all business processes start somewhere, whether data, event or request driven. That simple goal is the starting point of request process improvement
The 3 Best Focal Points of Request Management | Kinetic Data Blog
Today I had someone ask for advice. “What would you tell a new Request Process Owner?” Although results will vary, here is some generic advice. The goal of
How Enterprise Software is like Apple’s new Airpods | Kinetic Data Blog
tl,dr; one size does NOT fit all and assumptions hurt your bottom line. If you watched the Apple event today you saw Phil announce a new set of wireless ea
Designing Great Forms | Kinetic Data Blog
I posted an example last week of a form I encountered that really stuck out to me. It really shocked me how good it was. Can you spot what stood out to me?
Think you get user experience? 1 question quiz. | Kinetic Data Blog
What subtle detail about this form makes it truly awesome? I’ll post the answer next Tuesday – or comment on LinkedIn.
When Systems of Record should be used as Systems of Engagement | Kinetic Data Blog
Never. Ever. No, not even then. Decouple industry know-how to enable employees.
Your Next ITSM Tool Should Be Neither
The ITSM replacement cycle costs millions and solves the wrong problem. Separating systems of engagement from systems of record breaks the cycle and reduces vendor lock-in.
You are the Software you Buy. | Kinetic Data Blog
Software reflects the beliefs and assumptions of those who make it. The mundane decisions developers make affects how companies function. Thus; developers
Integration Update | Kinetic Data Blog
We’re always adding to the list of integrations that are pre-developed and free to download. Of course you can create a custom handler for ANY service with
The First Kinetic Data Hackathon | Kinetic Data Blog
Winners banked $3,000 in our first hackathon ever! We challenged anyone to build a Property Management solution using Kinetic Request (and optionally Kine
You Released a Catalog; Now What? | Kinetic Data Blog
Adoption: Getting People to Use your Catalog If people don’t use your portal, there is a risk of missing returns on your investment. This is important beca
BPM Was Never Designed Around the Person Doing the Work. That's the Whole Problem.
Why BPM initiatives often fail and how to fix it: design from the employee inward for true digital transformation success.
Composable AI Architecture: How to Build Modular AI Systems That You Actually Control
AI models change every few months. Your enterprise workflows shouldn't have to change with them. Composable AI architecture decouples intelligence from infrastructure — so you can evolve your AI strategy without re-engineering the systems that run your business.
Enterprise Workflow Automation: The Complete Guide to Orchestrating Business Processes
The BPM market is projected to reach $65–70 billion by 2032. Yet roughly 70% of BPM programs never deliver the value promised. Here's how modern orchestration platforms are changing the math.
Unlocking Intelligent Automation Benefits
Explore how intelligent automation solutions can enhance efficiency, reduce costs, and improve productivity across industries. Discover emerging trends and best practices for successful implementation.
How to Choose the Right Software to Manage Business Operations (Without Adding to the Chaos)
Learn how to choose the right business operations software by focusing on integration, usability, and real-world needs, avoiding costly mistakes and inefficiencies.
Comprehensive Guide to Automation Integration: Benefits, Platforms, and Future Trends
Unlock the potential of seamless automation integration to transform your business operations. Streamline processes, boost efficiency, and achieve more today!
What’s New at Kinetic: Building Smart in 2026
Discover how Kinetic is transforming BPM with smarter, adaptable solutions for 2026, focusing on low-code workflows and a unified builder experience.
Comprehensive Guide to Enterprise IT Service Automation
Streamline IT service management with automation. Learn how to improve efficiency, reduce costs, and enhance user experience through workflow orchestration and AI integration. Main Point Summary: The blog discusses how IT support automation improves enterprise efficiency, reduces costs, and enforces governance by automating repetitive tasks, integrating systems, and using AI for intelligent ticket routing and resolution. It highlights the benefits of a composable orchestration platform, API-first integration, and the role of AI in enhancing incident management and workflow orchestration.
What Is Workflow Orchestration? Understanding Modern Enterprise Automation
Discover how workflow orchestration modernizes enterprise operations by coordinating work across existing systems, reducing costs, improving user experience, and enabling incremental transformation without rip-and-replace.
AI as a Layer: The Four-Layer Pattern That Finally Makes AI Useful
People don’t want more bots. They want work to move. Treating AI as a layer (not a bolt-on inside one platform) is how you deliver real outcomes without locking your future to a vendor roadmap.
The Real Reason Automation Projects Stall
Why automation projects stall: it's not the tech but human misalignment and lack of clarity. Learn how to align teams for success.
Why Shadow IT Happens (and Why It’s Not Always Bad)
Shadow IT isn’t just a risk — it’s a signal. Learn why it happens, how it reveals unmet needs, and how smart IT teams are using it to improve workflows and drive innovation.