Resources
service-delivery
Blog posts tagged with "service-delivery".
The Fundamentals of Service Delivery | Kinetic Data Blog
Savvy service providers are adding interactive feedback into the service flow to capture relevant feedback that can be acted upon if triggers indicate a breach.
Why Self-Service Matters in Service Request Management | Kinetic Data Blog
Leading Service Request Management solutions are automated and empower authorized users to self-provision their Requests.
Service Providers—Configure Your Service Processes for Superior Business Value | Kinetic Data Blog
Configure Your Service Processes for Superior Business Value
Service Providers—Do the Math on Visible and Hidden Benefits | Kinetic Data Blog
After a demo of Kinetic Data's configuration driven technology, a large service provider said, "This will save us two to three years of development time and will put us that much ahead of schedule."
Service Providers Innovate in the New World of Multi-tenancy 2.0 | Kinetic Data Blog
Evolving client expectations for uniquely tailored services and service innovation, are requiring service providers to take a second look at their business models
Better Visibility into Change Management
With a change management calendar, users in different groups may need different levels of notification on scheduled change events. Learn more.
Better Visibility into Change Management
Change management can affect 1,000s of employees in many ways. Users in different groups may need different levels of notification on scheduled change events.
Transform Actionable Online Calendars into Meaningful Information | Kinetic Data Blog
An online actionable calendar has the greatest chance of success when a calendar-publishing tool can be configured to create any type of customized calendar.
A Must-Read for Defining a Service Catalog Item | Kinetic Data Blog
Four basic components included in the delivery of a service catalog item.
Balance Factory IT by Enabling IT for Service Catalog Success | Kinetic Data Blog
Service Providers can leverage the article, “Reshaping IT Management for Turbulent Times” as you build your case for a configurable, streamlined, re-usable, secure service catalog offering for specific market segments.
Service Provider Innovation – Three Easy Pieces | Kinetic Data Blog
What can a service provider do to ensure a constant stream of innovations that can be delivered to their clients? These three related pieces address this.
Self-Fulfillment—Not a SHAM | Kinetic Data Blog
At the front end, the requester end, it looks very much like any SRM system. A portal with a catalogue of services available. It is when you select a service that the differences begin to show.