Resources
service-delivery
Blog posts tagged with "service-delivery".
The 10 Most Popular Posts on Kinetic Vision in 2014 | Kinetic Data Blog
Here's a look at the ten most-read posts on the blog this past year. While these posts cover a range of topics and dates, most address one common theme.
What's Under the Tree This Year for CIOs? | Kinetic Data Blog
What do CIOs have on their wish lists this year? This post won't unwrap the entire package, but will peek at a few of the goodies inside.
Customer Satisfaction Soars at ATS with Enterprise Request Management | Kinetic Data Blog
How Advanced Technology Services (ATS), a global services provider for manufacturers, increased customer satisfaction while reducing costs and manual efforts.
Five More Key Takeaways from the HDI - itSMF USA Service Management Report | Kinetic Data Blog
A new report from HDI and itSMF USA is a must-read for organizations applying ITSM principles and technologies beyond IT. Here are five more key takeaways.
Where's Wally? Meet Kinetic Data at these Upcoming ITSM Events | Kinetic Data Blog
Fall means football and back to school - and it's also the season when business and IT service management events kick into high gear. Here's where to find us.
Enterprise Request Management: How Kinetic Data Products Support ERM | Kinetic Data Blog
A new white paper describes the technology components required to implement an ERM strategy, and more specifically how Kinetic Data applications support ERM.
The Best Service Catalog Tools, Featuring Gartner Insight | Kinetic Data Blog
Selecting service catalog software generally starts with research, including reviews from analysts like Gartner. How does Kinetic Request stack up?
The Best Service Catalog Tools, Featuring Gartner Insight
Selecting service catalog tools or software generally starts with research, including reviews from analysts like Gartner. How does Kinetic Request stack up?
The Five Most Popular Posts on Kinetic Vision of 2014 (So Far) | Kinetic Data Blog
Here's a quick look at the five most-read posts on the blog so far this year. The common thread is all reflect the strategic engagement of IT with the business.
Don't Miss the Higher Education ERM Webinar this Wednesday! | Kinetic Data Blog
Our in-house ERM expert, Brian Shealey, will be presenting to the ITIL Constituent Group on EDUCAUSE on Wednesday, May 7. We'd love to have you all join us!
Enterprise Request Management: The Movie | Kinetic Data Blog
Wally shares his frustration with the tortuous process required to obtain a tablet. But then a new member of the group suggests the answer may be ERM.
Kinetic Process Options: Creating Work Orders with Kinetic Fulfillment | Kinetic Data Blog
Kinetic Fulfillment solves data validation and workflow issues; it's simple and similar to other web forms users are familiar with and comfortable using.