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best-practices

Blog posts tagged with "best-practices".

best-practices 6 min read

Lessons from a Scrum Master | Kinetic Data Blog

I’ve been a ScrumMaster for 6 years and previously at a hospital and not in product development. So I did a “scrum training” session a few months ago and t

service-delivery 4 min read

Be a Provider… NOT a Broker! | Kinetic Data Blog

At Kinetic Data we’ve been talking for years about Service Integration and Automation (SIAM) and building software products to enable Service Providers to

company-culture 1 min read

Diversity and Failure are the Keys to High Performing Orgs | Kinetic Data Blog

TL,DR; Add diversity -> Increase trials -> Increase failures -> Increase learning = high performing organizations. Have you ever heard someone say they did

service-delivery 1 min read

The Curb Appeal of your Catalog | Kinetic Data Blog

Performing regular application rationalization presents countless opportunities for organizations to recover waste, reduce costs and add efficiency. Althou

digital-transformation 3 min read

Scoping Technology Differently, Differentiates | Kinetic Data Blog

tl;dr (too long, didn’t read) – Switching to the latest toolset just catches you up to competitors, it doesn’t take you past them. If your goal is differen

company-culture 1 min read

How Come Our Culture Isn’t Better? | Kinetic Data Blog

Week 3 in a three-part series about differentiation. Last Week: How Come There Are No New Ideas? Hiring the right people. Have you seen this done well? If

company-culture 2 min read

Pioneering Change with Learning and Courage | Kinetic Data Blog

“Sometimes you win, sometimes you learn” -John Maxwell Thirty years ago the Challenger Space shuttle exploded as America watched in shock and horror. This

digital-transformation 6 min read

Eight Top CIO Concerns for 2016: Research and Resources | Kinetic Data Blog

Here are eight top IT management concerns for 2016 per the SIM IT Trends Study, along with links to top posts and helpful resources about those subjects.

service-delivery 4 min read

Three Key Takeaways from the 2016 State of IT Report | Kinetic Data Blog

As 2015 winds down, IT leaders are formulating plans and setting budget priorities for the next year. Here are three key findings from recent research to help.

digital-transformation 3 min read

22 Top Truly Social CIOs on Twitter | Kinetic Data Blog

We're especially thankful this year for a particularly enlightening and engaging group: the truly social CIOs on Twitter. Here's our list of the top 22.

service-delivery 4 min read

Three More Key Findings About the Future of IT Service Management from EMA Research | Kinetic Data Blog

EMA's Dennis Drogseth details several conclusions from the organization's research. Here are three observations that stand out, with additional commentary.

service-delivery 4 min read

New Definitions Added to the Ultimate ITSM Glossary | Kinetic Data Blog

The IT discipline is constantly evolving, with new practices, technology, concepts, models and ideas being introduced. These four new definitions reflect that.