Resources
best-practices
Blog posts tagged with "best-practices".
Enterprise Service Integration: It's Not Just About Data
Data integration alone does not solve enterprise service delivery. Learn why cross-system workflow orchestration matters more than moving data between applications.
The Five Most Popular Posts on Kinetic Vision of 2014 (So Far) | Kinetic Data Blog
Here's a quick look at the five most-read posts on the blog so far this year. The common thread is all reflect the strategic engagement of IT with the business.
Mobile, Social, and Cloud Computing | The Changing Role of the CIO | Kinetic Data Blog
The focus and responsibilities of the CIO position are expected to evolve significantly over the next few years, as IT adapts to once-in-a-generation change.
Three Ways to Reduce the Stress of IT | Kinetic Data Blog
IT professionals are feeling unprecedented levels of stress. Here are three ways to reduce that stress, beyond just a bigger budget and more staff.
Expanding Beyond IT: Strategies for Extending Service Request Automation Across the Enterprise
IT service catalogs are just the starting point. Learn six strategies for extending workflow orchestration to HR, facilities, finance, and other shared services.
Enterprise IT Service Catalogs: Forrester Research, Part 3
Learn more about what defines the system architecture of a business service catalog, based on an organization's current request management maturity level.
Six Steps for Choosing the Right Business Process Software Tools | Kinetic Data Blog
When new technology tools are needed to fix a broken business process, follow these six key steps to help make the right choices.
Service Catalog--What Comes Next: Forrester Research, Part 1
The IT service catalog is evolving and will emerge in forward-thinking agencies as a higher-level entity called the business service catalog.
4 Ways to Make Business Processes Better, Cheaper & Faster
Learn how to make processes more efficient and how businesses can provide better outcomes -- better, faster and cheaper. Here are 4 approaches:
How to Calculate Cost Savings from Automated Self-Service
Wondering how to calculate the cost savings from automated self-service? It accelerates the delivery process, improves accuracy and reduces costs.
Building a Better IT Service Desk, Revisited | Kinetic Data Blog
While there's no question specific help desk practices have changed significantly over the years, the core principles of improvement remain as relevant as ever.
Going Beyond the IT Service Catalog
IT service catalogs are just the beginning. Learn how workflow orchestration extends service delivery across HR, facilities, finance, and every department -- without replacing existing systems.