Resources
best-practices
Blog posts tagged with "best-practices".
platform-updates 4 min read
New to Kinetic Request, Kinetic Survey & Kinetic Calendar?
The Kinetic Data experts share some of the most common questions from new customers — most often about installs — and detailed answers to each.
service-delivery 3 min read
For Outsourcers, Service Item Portability is a Must Have | Kinetic Data Blog
Several service providers reported issues with the reality of moving service items between different instances of the same version of their service platform.
platform-updates 2 min read
When is it Time to Upgrade? | Kinetic Data Blog
Two weeks ago Kinetic Request and Kinetic Survey released its most recent patch (v5.02). The benefits of upgrading depend on the specifics of the upgrade itself.
service-delivery 3 min read
Changing the Way We View Service Request Management | Kinetic Data Blog
There are a number of things that can be done to improve client satisfaction even in our unpredictable world of IT services