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best-practices

Blog posts tagged with "best-practices".

approvals 2 min read

Approvals: What should we measure? | Kinetic Data Blog

Formal approval processes are fairly common in business, particularly in highly regulated industries. Here's how to make the approval process better and faster.

approvals 7 min read

Common Approval Problems and How to Avoid Them

Approvals are where good processes go to die: stalled requests, rubber-stamping, and no audit trail. Here are the most common approval problems and how to fix them.

workflow-automation 2 min read

What’s in it for me? | Kinetic Data Blog

“What’s in it for me?” WIIFM – one of my most often used acronyms strikes to the heart of many problems facing organizations today. Most individual contrib

platform-updates 4 min read

A Structured Logging Success Story | Kinetic Data Blog

How Kinetic Data implemented structured logging to drastically improve application support.

onboarding 6 min read

Onboarding – Manager of First Impressions | Kinetic Data Blog

This is the first in a blog series about onboarding; to read along and get updates, follow us on twitter, LinkedIn or Facebook. To join our quarterly newsl

self-service 3 min read

Portals: Navigation and taxonomy | Kinetic Data Blog

This post is the eighth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol

self-service 2 min read

Portals: In your pocket | Kinetic Data Blog

Got people using your apps and sites? Use this blog series to go from nothing to value for your customers and revenue and cost savings for you. This week we...

self-service 3 min read

Portals: Content is king! | Kinetic Data Blog

This post is the fifth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please foll

self-service 2 min read

Portals: Opening the lines of communication | Kinetic Data Blog

This post is the fourth in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol

self-service 3 min read

Portals: How to get started? | Kinetic Data Blog

This post is the third in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please foll

self-service 3 min read

Portals: Why do we need them? | Kinetic Data Blog

This post is the second in a series about building portals for teams and groups to interact with customers. If you’re interested in reading more please fol

self-service 2 min read

Building IT Portals – what have we learned? | Kinetic Data Blog

I was honored to lead a roundtable discussion at HDI Minnesota yesterday. Topics ranged from hiring practices to career paths for agents. Very involved dis