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About Kinetic Data

Kinetic Data is the build platform for AI-enabled business. Its Kinetic platform lets organizations build applications, workflows and agent-ready processes on top of the systems they already own, with AI generating the experiences and workflows and people and agents working in the same process.

Since 1998 Headquartered in Minneapolis. Customers include USDA, the Missile Defense Agency, U.S. Army INSCOM and Fairfax County Public Schools. Read the case studies

We started by building on BMC Remedy, and never stopped building on top

In 1998 the big service management systems were good at keeping records and hard for anyone outside IT to use. Our first customers didn't want to replace them. They wanted a request form an employee could fill in without training, and a way to route the work that followed.

That is still the job. The systems have multiplied (ERP, HRIS, CRM, a data warehouse, and now AI agents), and people still build spreadsheets and side apps to get around them. We spend our time on the layer above.

  1. 1998 John Sundberg founds Kinetic Data.
  2. The BMC Remedy years Our first products, Kinetic Task and Kinetic Survey, added request forms and task automation to BMC Remedy so customers didn't have to replace it. Most of what we do today grew out of that habit.
  3. One platform Those products became Kinetic: one platform with an experience layer for the screens people use, a workflow layer that runs the process, and an integration layer that talks to the systems of record.
  4. October 2024 James Davies succeeds John as CEO. John becomes Chairman.
  5. 2026 AI now drafts the portals and workflows inside Kinetic through MCP, and AI agents work in the same processes as the people they support.

Buy the commodity systems and build the work that sets you apart

Nobody wins by writing their own payroll system. But the client portal, the approval that crosses five departments and the decision an analyst makes with an AI assistant are where organizations differ, and off-the-shelf software rarely fits them.

We think those should be built, on a shared framework, so the tenth application costs a fraction of the first. That framework is Kinetic. Read how the platform is put together.

One platform in three layers

The experience layer is what people see: portals, forms and apps. The workflow layer runs each process the same way every time. The integration layer reads from and writes to the systems you already run. Every application built on Kinetic reuses all three.

Kinetic architecture: people and AI agents work through three layers: the Experience layer, the Workflow layer and the Integration layer. Those layers connect to the systems and data the organization already runs. Native agent work exchange in the Integration layer is in development.

Native agent work exchange. Agents pick up and hand off work in Kinetic as participants in the process, the same way people do. Agents already start work today through MCP and the REST API.

In development

The systems and data you already own · stay in place

  • ERP
  • HRIS
  • ITSM
  • CRM
  • Case and permitting
  • Data warehouse and lake

AI builds forms, portals and workflows in Kinetic through our MCP server, which is generally available. See how AI builds inside Kinetic.

Where Kinetic runs today

Our customers tend to have many systems of record and very little tolerance for error. We have served defense and intelligence customers for more than 20 years, and Kinetic is deployed in DoD IL5 environments. Each of these organizations has a published case study.

Who runs the company

  • James Davies

    Chief Executive Officer

    James took over as CEO on October 1, 2024. Before that he was our Chief Operating Officer, and he has been with the company for more than a decade.

    James Davies on LinkedIn (opens in a new tab)

  • John Sundberg

    Founder and Chairman

    John started Kinetic Data in 1998 and ran it as CEO until 2024. He now chairs the board and still works with us on strategy.

The 2024 announcement: Kinetic Data announces leadership transition.

Company facts

Legal name
Kinetic Data, Inc.
Founded
1998, by John Sundberg
Headquarters
323 N Washington Ave, Suite 200
Minneapolis, MN 55401
Product
Kinetic

Description for press and listings

Please use this paragraph as written in articles, directory listings and partner materials.

Kinetic Data is the build platform for AI-enabled business. Its Kinetic platform lets organizations build applications, workflows and agent-ready processes on top of the systems they already own, with AI generating the experiences and workflows and people and agents working in the same process.

Questions about Kinetic Data

Answered by Kinetic Data. Last updated .

  • What does Kinetic Data do?

    We make Kinetic, a platform for building applications, workflows and agent-ready processes on top of the systems an organization already runs. Customers use it for things like employee onboarding, service catalogs and client portals that span HR, IT, finance and case systems.

  • When was Kinetic Data founded, and where is it based?

    John Sundberg founded Kinetic Data in 1998, so we have been doing this for more than 25 years. Our headquarters is in Minneapolis, Minnesota.

  • Who leads Kinetic Data?

    James Davies is Chief Executive Officer. He moved into the role on October 1, 2024, after serving as Chief Operating Officer. John Sundberg, who founded the company, is Chairman.

  • Is Kinetic Data the company and Kinetic the product?

    Yes. Kinetic Data is the company. Kinetic is the platform customers license and build on.

  • Who uses Kinetic?

    Mostly large organizations whose work crosses several systems of record that don't talk to each other. Government and defense are our longest-standing markets: we have served defense and intelligence customers for more than 20 years. Published case studies include USDA, the Missile Defense Agency, U.S. Army INSCOM, Fairfax County Public Schools, GreenState Credit Union and Gracie Barra.

  • Does Kinetic Data work with partners?

    Yes. System integrators, consultancies and resellers build and deliver Kinetic for their own clients. The partner program page explains how that works and how to apply.

Bring us one process that crosses your systems

In a free two-hour working session we map it with you, from the first request to the last system update, and send you a written plan afterwards.

Book a working session