Kinetic Request RE

KAPP Assignment Group Membership Lookup

v1 · Retrieves the login and email information for the assignee or group members of the specified group.

Kinetic Assignment Record Retrieve

v1 · Retrieves a specific record from the KS_RQT_Assignment form.

Kinetic Assignment Record Update

v3 · Updates the Request Due Date, Work Order Due Date, and/or Priority field(S) on a specific record from the KS_RQT_Assignment form.

Kinetic Cost Calculate Costs

v1 · Returns an XML listing record ids found in the KS_SRV_Helper form.

Kinetic Helper Record Create

v3 · Creates a specific record in the KS_SRV_Helper form.

Kinetic Helper Record Find All

v3 · Returns an XML listing record ids found in the KS_SRV_Helper form.

Kinetic Helper Record Find

v5 · Returns the first record id to a specific search in the KS_SRV_Helper form.

Kinetic Helper Record Retrieve

v2 · Retrieves a specific record from the KS_SRV_Helper form.

Kinetic Helper Record Update

v2 · Updates a specific record in the KS_SRV_Helper form.

Kinetic Request Answer Create

v5 · Creates a Submission Answer

Kinetic Request Answer Retrieve

v4 · Retrieves a Submission Answer

Kinetic Request Answer Update

v5 · Creates a Submission Answer

Kinetic Request All Answers Retrieve

v2 · Retrieves Submission Answers

Kinetic Request Approval Create

v4 · Creates an approval submission for the submission record specified by the 'Lookup Id' parameter, typically the Instance Id of the originating base request.

Kinetic Request Attribute Create

v1 · Populates Attributes Records (Settings Tab) for Service Items from a CSV data file

Kinetic Request Checkbox To XML

v1 · This handler converts a Kinetic Request checkbox answer into an XML string.

Kinetic Request Email Message Create

v2 · Creates a Kinetic message record using the specified message template. Once the Kinetic Request message poller process the record, an email message is generated and sent to the target recipient.

Kinetic Request Service Item Add Attribute

v1 · This handler adds an attribute to the given service item.

Kinetic Request Service Item Detect Attribute

v1 · This handler checks to see if a specific attribute is defined for the given service item.

Kinetic Request Service Item Detect

v1 · This handler checks to see if a given service item already exists.

Kinetic Request Service Item Remove Attribute

v1 · This handler removes a specific attribute that is defined for the given service item. If multiple instances of the same attribute are defined for the same service item, they are all removed.

Kinetic Request Service Item Rename

v1 · This handler renames a given service item.

Kinetic Request Service Item Update Status

v1 · This handler updates the status of a given service item.

Kinetic Request Base Submission Retrieve

v1 · Retrieves a specific Kinetic Request base record from the KS_SRV_CustomerSurvey_base form.

Kinetic Request Submission Build Attachment URL

v2 · Builds and returns URL for a file download of an attachment that was uploaded as a question answer.

Kinetic Request Submission Build Review Request Url

v2 · Builds and returns the URL that corresponds to a review request view of the desired Kinetic Request submission.

Kinetic Request Submission Close All Open

v1 · Updates the Validation Status, the status that is displayed to the end user, of the specified submission record and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.

Kinetic Request Submission Close

v1 · Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record and sets the Request Status to "Closed".

Kinetic Request Submission Create Answers

v3 · This handler creates answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Request Submission Create

v1 · Creates a new base submission using the information specified.

Kinetic Request Submission Dataset Retrieve

v2 · Returns all dataset values for a given submission. For use inside of subtrees.

Kinetic Request Submission Format Answers HTML

v5 · Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Request Submission Format Answers

v1 · Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Request Submission Get Answer Set

v1 · This handler builds a JSON answer set for the current submission. The JSON structure maps question labels to their corresponding answers.

Kinetic Request Submission Update Answers

v5 · This handler creates or update answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Request Submission Update Status 7

v1 · Updates the Status field (ID 7 not validation Status).

Kinetic Request Submission Update Status

v1 · Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record.

Kinetic Submission Complete

v3 · Sets a submission to complete and triggers the complete workflow, such as firing triggers

Kinetic Submission Retrieve Attribute

v1 · Retrieves the Kinetic Request base request with the specified values

Kinetic Submission Update Attribute

v1 · Updates the Kinetic Request base request with the specified values

Kinetic Table Data Create

v2 · Creates an entry in the CUSTOM:KS_SRV_TableData_base form

Kinetic Tabular Data Find

v2 · Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form used for storing table data.

Kinetic Tabular Data Retrieve

v4 · Retrieves a single CUSTOM:KS_SRV_TableData_base entry/saved table row with the instance id specified.