Resources
service-delivery
Blog posts tagged with "service-delivery".
Request Management Defines, Automates and Executes BPM | Kinetic Data Blog
A request management application enables key advantages that make it simple to accurately control and efficiently deliver BPM.
For Outsourcers, Service Item Portability is a Must Have—Part 3 | Kinetic Data Blog
This entry will top line the business case for service providers adopting service item portability.
The Myth of the IT Service Management Upgrade | Kinetic Data Blog
An important question to this organizational pattern of perpetually upgrading that rarely gets answered is “Why are you upgrading?”
Business Service Management—Your Business Your Way | Kinetic Data Blog
Kinetic Request is designed to be flexible and powerful enough to let me say, “Yes, we will do your business your way”
For Outsourcers, Service Item Portability is a Must Have—Part 2 | Kinetic Data Blog
The customer-facing portion of the service platform needs to be truly web deliverable configurable in order to meet the demands of a service provider.
For Outsourcers, Service Item Portability is a Must Have | Kinetic Data Blog
Several service providers reported issues with the reality of moving service items between different instances of the same version of their service platform.
How Request Management Could Improve the Homeowners Insurance Claim Process | Kinetic Data Blog
Insurance companies can dramatically improve operational efficiency by revamping processes and implementing a request management tool.
Compliance Management with Batch Service Requests | Kinetic Data Blog
Using a tool like Kinetic Request, you can author service requests specifically to track each task in IT governance.
Managing Services: Within IT and Beyond | Kinetic Data Blog
More than five years ago organizations began to recognize the value of exposing service offerings in a user-friendly way and automating service requests.
Divide and Conquer to Accelerate Client Transitions | Kinetic Data Blog
By developing a standardized and configurable process, outsourcers can shave months off the transitioning process, focus on the high-value aspects of a service.
How IT Automation Empowers Enterprise Agility | Kinetic Data Blog
A long hard look at how a request management system enables operational efficiency.
Support Vision | Kinetic Data Blog
When you call support, we ask a lot of questions. Next time you have to call support—ask us questions about our products.