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How It Works

Connect your systems. Orchestrate your workflows. Execute reliably.

Kinetic sits on top of your existing systems and automates how work flows between them. Three layers: experience, workflow orchestration, and system integration.

Three layers. One platform.

Kinetic's architecture separates the user experience from workflow logic and system integrations — so you can modernize incrementally.

Because Kinetic sits on top of your existing systems — without replacing them — there is no data migration, no retraining, no 18-month implementation. Every component works together to replace manual coordination with automated, cross-system orchestration. That is why organizations go from decision to live workflows in weeks, not quarters.

Experience layer

What your users see

A unified self-service interface across all your systems. Users submit requests, track status, and complete tasks through one portal — regardless of how many backend systems are involved. Dynamic forms pull live data from connected systems, enforce validation, and guide users through complex processes step by step.

Self-service portals Dynamic forms Service catalog Status tracking

Workflow automation

How work moves

Define how work gets routed, approved, and executed across systems. Multi-step workflows with conditional branching, parallel execution, approvals, escalations, and automated exception handling. Workflows adapt with dynamic business rules — no engineering required to change how work flows.

Routing & approvals Parallel execution Exception handling Business rules

System integration

What connects underneath

Connect to your existing tools via pre-built connectors and a REST-based integration framework. ITSM, HR, ERP, identity, cloud, and custom systems — Kinetic connects to them all. Data flows between systems automatically. No manual re-entry, no duplicate data, no middleware to maintain.

ServiceNow BMC Remedy Active Directory REST APIs Cloud platforms
Browse 68+ pre-built integrations
Kinetic platform dashboard showing real-time workflow status, system connections, and service delivery metrics across connected enterprise systems

AI in Workflows

AI can orchestrate. But should it?

AI is a powerful step in a workflow — not a replacement for one. Kinetic treats AI as a capability within the orchestration layer: it classifies, extracts, and recommends. The workflow engine handles execution deterministically.

Cost

AI tokens are expensive. Workflow execution is cheap. Kinetic uses AI only where it adds value — classification, extraction, decision support — and routes deterministic work through the workflow engine.

Auditability

Enterprise and government buyers must trace every decision. AI outputs are captured as discrete workflow steps with full audit trails — so every AI-assisted action is logged, reviewable, and defensible.

Reliability

Repeatable processes need deterministic execution. Kinetic ensures that once AI makes a recommendation, the workflow executes the same way every time — no hallucinations in your approval routing.

Kinetic supports bring-your-own-model AI integration — connect your existing models for classification, routing, summarization, and decision support within any workflow.

Why it matters

What this means for your organization

No systems replaced

Your existing tools stay in place. Kinetic orchestrates them instead of replacing them — preserving your prior investments and avoiding migration risk.

Deploy in weeks, not quarters

Because Kinetic layers on top of existing systems without migration, USDA deployed in 4 days — compared to 12+ months for alternatives. Most organizations launch their first automated workflow within weeks.

Change workflows without engineering

Adapt processes without backend changes or development cycles. Business teams can modify workflows as requirements evolve.

Built for security and compliance

IL5 certified deployments. CAC authentication. Full audit trails. Built for the security requirements of defense and federal agencies.

4 days

USDA time to first automated workflow

9,000+

Daily users on MDA's unified platform

200+

FCPS locations on a single system

Frequently asked questions

No. Kinetic sits above your existing systems and orchestrates workflows across them. Your systems of record stay in place — Kinetic connects and coordinates them.

ServiceNow, BMC Remedy, Jira Service Management, Workday, SAP SuccessFactors, Active Directory, Okta, AWS, Azure, GCP, and any system with a REST API.

USDA deployed their first automated workflow in 4 days. Most organizations are live within weeks. The platform is designed for incremental adoption — start with one process and expand.

Yes. Kinetic is deployed across federal, state, and defense agencies including INSCOM, MDA, and USDA. The platform supports IL5 environments, CAC authentication, and meets federal compliance requirements.

Yes. Kinetic supports bring-your-own-model AI integration within workflows — for classification, routing, summarization, and decision support.

See how it works with your systems

Get a demo showing how Kinetic connects to your specific environment and orchestrates workflows across it.