Resources
best-practices
Blog posts tagged with "best-practices".
How to Create a Consistent User Experience (And Why You Should) | Kinetic Data Blog
Facebook is successful because of a relentless focus on keeping the user interface simple. It it were like most corporate intranets, few users would return.
The Fundamentals of Service Delivery | Kinetic Data Blog
Savvy service providers are adding interactive feedback into the service flow to capture relevant feedback that can be acted upon if triggers indicate a breach.
Lost in Translation | Software Translation, Localization and Internationalization | Kinetic Data Blog
How can you decide when to localize, multi-lingualize or internationalize a user interface? This checklist will help.
Facebook Has Taken Over the World | Kinetic Data Blog
Why are design parameters and styles necessary for a consistent look and feel of a web page or site?
Generating Returns from IT Governance, Risk Management, and Compliance (GRC)
GRC processes are often manual, fragmented, and expensive. Learn how workflow orchestration automates compliance, audit, and risk management across enterprise systems.
A Must-Read for Defining a Service Catalog Item | Kinetic Data Blog
Four basic components included in the delivery of a service catalog item.
Balance Factory IT by Enabling IT for Service Catalog Success | Kinetic Data Blog
Service Providers can leverage the article, “Reshaping IT Management for Turbulent Times” as you build your case for a configurable, streamlined, re-usable, secure service catalog offering for specific market segments.
Kinetic Data Training | Kinetic Data Blog
Kinetic Data offers four different classes to help you get started (or restarted it it’s been awhile) with Kinetic Survey, Kinetic Request and Kinetic Task.
For Outsourcers, Service Item Portability is a Must Have—Part 3 | Kinetic Data Blog
This entry will top line the business case for service providers adopting service item portability.
The Myth of the IT Service Management Upgrade | Kinetic Data Blog
An important question to this organizational pattern of perpetually upgrading that rarely gets answered is “Why are you upgrading?”
New to Kinetic Request, Kinetic Survey & Kinetic Calendar?
The Kinetic Data experts share some of the most common questions from new customers — most often about installs — and detailed answers to each.
For Outsourcers, Service Item Portability is a Must Have—Part 2 | Kinetic Data Blog
The customer-facing portion of the service platform needs to be truly web deliverable configurable in order to meet the demands of a service provider.