HPSM Incident Create Version 1

Parameters

Name Description
Incident Id The incident id (will be automatically assigned by HP SM if not inputted).
Status The status of the incident.
Title The title of the incident.
Description A short description of what the incident is about.
Affected Service The Affected Service. List of possibilites found in HPSM instance.
Assignment Group The Assignment Group. List of possibilites found in HPSM instance.
Category The Category (default is 'incident')
Area The area the incident is filed under. List of possibilites found in HPSM instance.
Subarea The subarea the incident is filed under. List of possibilites found in HPSM instance.
Impact An integer corresponding to the impact level.
Urgency An integer corresponding to the urgency level.

Sample Configration

Name Description
Incident Id IM10147
Status Open
Title Test Incident
Description This is a test incident report
Affected Service Applications
Assignment Group Hardware
Category incident
Area hardware
Subarea hardware failure
Impact 4
Urgency 2

Results

Name Description
Incident Id
Messages
incident_id
messages

Looking for a workflow engine?

Learn more about the Kinetic Data Enterprise Workflow Platform

Check it out