Incident Id |
The incident id (will be automatically assigned by HP SM if not inputted). |
Status |
The status of the incident. |
Title |
The title of the incident. |
Description |
A short description of what the incident is about. |
Affected Service |
The Affected Service. List of possibilites found in HPSM instance. |
Assignment Group |
The Assignment Group. List of possibilites found in HPSM instance. |
Category |
The Category (default is 'incident') |
Area |
The area the incident is filed under. List of possibilites found in HPSM instance. |
Subarea |
The subarea the incident is filed under. List of possibilites found in HPSM instance. |
Impact |
An integer corresponding to the impact level. |
Urgency |
An integer corresponding to the urgency level. |