Remedy Generic Create Version 3

Parameters

Name Description
{name=Error Handling, value=Determine what to return if an error is encountered.}
{name=Form Name, value=Form Name}
{name=Field Values, value=JSON mapping of field values}

Sample Configration

Name Description
{name=Error Handling, value=Error Message}
{name=Form Name, value=HPD:LoadTemplate}
{name=Field Values, value={"Template Identifier":"<%=@answers['Template Identifier']%>","Template Name":"<%=@answers['Template Name']%>","Status Template":"<%=@answers['Template Status']%>","Template Category Tier 1":"<%=@answers['Template Category Tier 1']%>","Description":"<%=@answers['Summary']%>","Detailed Decription":"<%=@answers['Notes']%>","Reported Source":"<%=@answers['Reported Source']%>","Service Type":"<%=@answers['Incident Type']%>","Status":"<%=@answers['Status']%>","Impact":"<%=@answers['Impact']%>","Urgency":"<%=@answers['Urgency']%>","Assigned Support Company":"<%=@answers['Assigned Support Company']%>","Assigned Support Organization":"<%=@answers['Assigned Support Organization']%>","Assigned Group":"<%=@answers['Authoring Group']%>","Authoring Company":"<%=@answers['Authoring Company']%>","Authoring Organization":"<%=@answers['Authoring Organization']%>","Authoring Group":"<%=@answers['Authoring Group']%>"}}

Results

Name Description
{name=Handler Error Message, value=Error message if an error was encountered and Error Handling is set to "Error Message". }
{name=Entry Id, value=Id of the created entry. }

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