Requester First Name: |
The value placed in the First Name field on the Incident form. |
Requester Last Name: |
The value placed in the Last Name field on the Incident form. |
Submitter Login Id: |
The value placed in the Submitter field on the Incident form. |
Incident Summary: |
The value placed in the Summary field on the Incident form. |
Impact: |
The value placed in the Impact field on the Incident form. |
Urgency: |
The value placed in the Urgency field on the Incident form. |
Assigned Support Company: |
The value placed in the Assigned Support Company field on the Incident form. |
Assigned Support Organization: |
The value placed in the Assigned Support Organization field on the Incident form. |
Assigned Support Group: |
The value placed in the Assigned Support Group field on the Incident form. |
Survey ID (KSR #): |
The value placed in the SRID field on the Incident form. |
Survey Instance ID: |
The value placed in the SRInstanceID field on the Incident form. |