Request, Process, Fulfill | anything

Kinetic Service Portal

A self service portal allows teams to publish services for others to request.

Built in task management gets teams out of email and spreadsheets and into the digital world.

Pre-configured forms and workflows to get your team going fast.

The default theme of our service portal solution
A customized theme service portal
The default mobile work queue view
The default fulfillment screen
The Kinetic Platform Workflow
The drag and drop form builder

Service Portal Features

Built on the Kinetic Platform, Service Portal allows customers to design, manage and fulfill services across the organization.

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Single Pane of Glass

Request, check status and fulfill all from a single portal, just like amazon.com.

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Prebuilt Common Services

You're not starting from scratch. The solution comes pre-built with common services for departments like IT, Facilities and HR.

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Robust Fulfillment

Case and Task management becomes painless because it is streamlined for the task at hand.

Users

Role Based Security

Users can see requestable services based on their role.

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Open Integrations

Includes popular integrations to Service Now, BMC Remedy, Salesforce, G-Suite and hundreds of others.

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Mobile Friendly

Users can request and fulfill with their desktops, tablets or mobile devices.

Service Portal Benefits

Thumbs up Delight Customers

Delight customers by providing a single pane of glass while delivering simple or complex services.

Hierarchy Simplify Fulfillment

Provide a one stop shop for requesting services while fulfillment interacts with systems that IT, HR or third party vendors already use.

Trend down Reduce Cost

Self service reduces the time that employees are on the phone, in meetings and sending emails while ensuring fast turn around, visibility and compliance.

Built on the Kinetic Platform

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Low Code

With Kinetic, forms are built with our Drag & Drop designer which can meet any use case. Simple to complex, the Kinetic Form Builder was designed for citizen and seasoned developers alike.

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Fully Customizable

Build a portal you can be proud of. With Kinetic, you get full access to what's under the hood. Use your own HTML/CSS/JS to brand and build to your requirements, not ours.

Scale

Scalable

Kinetic was built for the enterprise. Whether you are running 10 or 10,000 processes, Kinetic can handle the load.

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Customer Stories

We take pride in the relationships we’ve made and the value we’ve provided. But don’t take our word for it:

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Bock and Associates

“One of the best things I love about kinops is that it gives me peace of mind...” - Tom Bock, President

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Schneider

“We’re working to leverage ERM technology to manage facilities, HR and copy center requests. With its technology and workflow task engine, Kinetic Data is a perfect fit to handle those types of request systems,” -John Conroy.

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G2IT

“So we thought: ‘as integratable as Kinetic is, could we take self-service and run it through predictive analytics and then determine category and assignment on the backend?’ So that’s kind of what ended up happening.”

Ready to try?

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Request a Service Portal

Take Service Portal for a test drive - free for 30 days.

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Get in touch

Get in touch to find out how Service Portal can help your organization.