ServiceNow User Retrieve Version 2

This handler allows you to retrieve all information related to a user for service-now. This information is useful when providing information to other handlers, especially the sys_id of the user.

Parameters

Name Description
Sys Id System ID

Sample Configuration

Name Description
Sys Id 7855ee124f510300e7cd4fe18110c70e

Results

Name Description
accumulated_roles
active
auditor
building
calendar_integration
city
company
cost_center
country
date_format
default_perspective
department
email
employee_number
failed_attempts
first_name
gender
home_phone
introduction
last_login
last_login_time
last_name
ldap_server
location
locked_out
manager
middle_name
mobile_phone
name
notification
password_needs_reset
phone
photo
preferred_language
roles
schedule
source
state
street
sys_class_name
sys_created_by
sys_created_on
sys_domain
sys_id
sys_mod_count
sys_updated_by
sys_updated_on
time_format
time_zone
title
user_name
user_password
vip
zip

Changelog

Servicenow User Retrieve V2 (2017-09-20)

  • Moving from the Service Now JSON Web Service (no longer supported) to the REST API.

  • Changed to only retrieve by sys_id (removed retrieve by query) due to API changes.

Servicenow User Retrieve V1 (2013-07-25)

  • Initial version. See README for details.


Related Handlers

ServiceNow Change Retrieve
This handler allows you to retrieve a change request from Service Now.
ServiceNow Group Create
Creates a new Service Now user group.
ServiceNow Group Update
Updates an existing Service Now user group.
ServiceNow Incident Retrieve
This handler allows you to retrieve an incident from Service Now.
ServiceNow Incident Update
ServiceNow, update an incident.
ServiceNow Object Delete
Generically deletes an object from a ServiceNow table when given a table name and an id
ServiceNow Object Update
Generically updates an object in a ServiceNow table when given a table name, a id, and a JSON body containing the parts of the object that should be updated.
ServiceNow User Update
ServiceNow, update an existing user.