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ServiceNow Change Update Version 1

Parameters

Name Description
Change Request Id sys_id of the change request
Approval Approval level for this change request
Assigned To Id User sys_id of the person this is assigned to
Assignment Group Id sys_id of assignment group
Category Category
Configuration Item Id The sys_id of the configuration item you wish to relate this change request to
Description Full description of this change request
Impact The impact level of this change request
Number Change request number only if you want to specify to certain number
Priority The priority of this chagne request
Requested By Id sys_id value of person requesting change
Risk The risk level of this change request
Short Description Short description of this change request
Type Set operation type

Sample Configration

Name Description
Change Request Id <%=@results['servicenow_change_retrieve_v1']['sys_id']%>
Approval Approved
Assigned To Id <%=@results['servicenow_user_retrieve_v1']['sys_id']%>
Assignment Group Id
Category Software
Configuration Item Id
Description Database write error when updating user.
Impact 2 - Medium
Number
Priority
Requested By Id
Risk Moderate
Short Description
Type

Results

Name Description

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