Submitter of new request: |
The login id to open the new submission for. |
Email: |
The email address of the person this opened for (if they will be receiving an email about it). |
First Name: |
The first name of the person this should be logged under. |
Last Name: |
The last name of the peson this should be logged under. |
Message Template Name: |
The name of the message template to use for notification. |
Template Catalog Name: |
The name of the catalog the request template belongs to. |
Request Template Name: |
The name of the template to use for the new request. |
Originating Form: |
If used, usually holds the template name of the originating submission. |
Originating Id: |
The instance id to store in the Originating ID field. |
Originating Id-Display: |
The field storing the Originating ID's KSR number. |
Lookup Id: |
The instance id to store for lookup purposes, sometimes useful in nested parent-child relationships. |
Notes For Customer: |
Text that can be displayed to customer (typically from the Service Catalog page). This is stored on the 'Customer Notes' field on the KS_SRV_CustomerSurvey_base form. |
Initial Validation Status: |
Initial Validation status to include, if any. |
Submission Type |
Should be Child if this is used for creating a Child request or left blank if a normal service request. |