Kinetic Platform

The peripheral components for use with the Kinetic Platform.

Kinetic Platform Handlers

KAPP Assignment Group Membership Lookup

Retrieves the login and email information for the assignee or group members of the specified group.

Kinetic Agent Handler Execute

Use to call a handler that is loaded into a Kinetic Agent.

Kinetic Assignment Record Update

Updates the Request Due Date, Work Order Due Date, and/or Priority field(S) on a specific record from the KS_RQT_Assignment form.

Kinetic Core API v1

A generic rest handler.

Kinetic Discussions Discussion Close

This handler closes a specific Kinetic Discussions discussion.

Kinetic Discussions Message Create

This handler adds a message to a specific Kinetic Discussions discussion.

Kinetic Request CE Attachment Copy

This handler is used to copy an attachment from one submission to another.

Kinetic Request CE Attribute Definition Create

Creates an Attribute Definition in Kinetic Request CE.

Kinetic Request CE Bridge Update

Updates a Bridge in Kinetic Request CE.

Kinetic Request CE Cascading Attribute Value Retrieve

Returns the matched value of the "Property to Return" parameter for the given scope. If the Context is Submission, this handler will search for a matching submission value, if none found, it will search the form, then kapp, then space for a match.

Kinetic Request CE Datastore Submission Delete

Deletes a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Form Retrieve

Retrieves a form record in Kinetic Request CE for the specified space.

Kinetic Request CE Form Update

Updates a form in Kinetic Request CE for the specified space, kapp and form.

Kinetic Request CE Space Admin Retrieve

Retrieves a User record in Kinetic Request CE for the specified space.

Kinetic Request CE Space Delete

Deletes a Space in Kinetic Request CE.

Kinetic Request CE Space Retrieve

Retrieves a Space record in Kinetic Request CE.

Kinetic Request CE Space Update

Retrieves a Space record in Kinetic Request CE.

Kinetic Request CE Submission Activity Retrieve

Retrieves a submission activity record in Kinetic Request CE.

Kinetic Request CE User Create

Creates a User record in Kinetic Request CE for the specified space.

Kinetic Request Service Item Detect Attribute

This handler checks to see if a specific attribute is defined for the given service item.

Kinetic Request Service Item Remove Attribute

This handler removes a specific attribute that is defined for the given service item. If multiple instances of the same attribute are defined for the same service item, they are all removed.

Kinetic Request Submission Build Review Request Url

Builds and returns the URL that corresponds to a review request view of the desired Kinetic Request submission.

Kinetic Request Submission Format Answers HTML

Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Tabular Data Find

Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form used for storing table data.

Kinetic Task Tree Retrieve

This handler is used to retrieve a tree for a given source / group.

Kinetic Task Tree Run

This handler is used to start a new run of an existing tree.

Kinetic Bridged Resource Call v1

A handler that calls a bridged resource from a form.

Kinetic Bridgehub Bridge Create

Creates a Bridge in Kinetic Bridgehub

Kinetic Discussions Discussion Create

This handler creates a Kinetic Discussions discussion.

Kinetic Discussions Discussion Retrieve

This handler retrieves a specific Kinetic Discussions discussion.

Kinetic Discussions Discussion Update

This handler updates a Kinetic Discussions discussion.

Kinetic Helper Record Find All

Returns an XML listing record ids found in the KS_SRV_Helper form.

Kinetic Helper Record Find

Returns the first record id to a specific search in the KS_SRV_Helper form.

Kinetic Helper Record Update

Updates a specific record in the KS_SRV_Helper form.

Kinetic Request Answer Create

Creates a Submission Answer

Kinetic Request Answer Retrieve

Retrieves a Submission Answer

Kinetic Request Answer Update

Creates a Submission Answer

Kinetic Request All Answers Retrieve

Retrieves Submission Answers

Kinetic Request Approval Create

Creates an approval submission for the submission record specified by the 'Lookup Id' parameter, typically the Instance Id of the originating base request.

Kinetic Request Attribute Create

Populates Attributes Records (Settings Tab) for Service Items from a CSV data file

Kinetic Request CE Attachment Create From Url

Creates an attachment by downloading it from a provided Url and uploads it to a Kinetic Request CE Form.

Kinetic Request CE Attachment Create

Creates a plaintext attachment and uploads it to a Kinetic Request CE Form.

Kinetic Request CE Attachment Temp Link Retrieve

Retrieves file attachment information for a submitted attachment field in Kinetic Request CE. This information also contains the URL for each attachment so the file can be downloaded from the file store.

Kinetic Request CE Bridge Model Create

Creates a Bridge Model in Kinetic Request CE.

Kinetic Request CE Create Password Reset Token

Creates a password reset token for a user.

Kinetic Request CE Datastore Form Retrieve

Retrieves a datastore form record in Kinetic Request CE for the specified space.

Kinetic Request CE Datastore Submission Activity Create

Creates a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Activity Retrieve

Retrieves a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Activity Update

Updates a submission activity record in Kinetic Request CE.

Kinetic Request CE Datastore Submission Create

Creates a Datastore Submission record in Kinetic Core for the specified space.

Kinetic Request CE Datastore Submission Retrieve

Retrieves a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Datastore Submission Search

Searches a Datastore Form for submissions and returns any matching submission objects in the specified return format.

Kinetic Request CE Datastore Submission Update

Updates a Datastore Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Form Create

Creates a form record in Kinetic Request CE for the specified space. If the form exists, nothing happens

Kinetic Request CE Form Type Create

Creates a Form Type in Kinetic Request CE.

Kinetic Request CE Password Change

Changes the password for a User record for the specified space in Kinetic Request CE.

Kinetic Request CE Submission Activity Create

Creates a submission activity record in Kinetic Request CE.

Kinetic Request CE Submission Activity Update

Updates a submission activity record in Kinetic Request CE.

Kinetic Request CE Submission Clone

Clones a Submission record in Kinetic Request CE for the specified space and orig submission.

Kinetic Request CE Submission Create

Creates a Submission record in Kinetic Core for the specified space.

Kinetic Request CE Submission Database Insert

Using the input of submission data this handler creates a record of that submission in an external database.

Kinetic Request CE Submission Delete

Deletes a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Get Answers

Retrieves all answers for a given submission and formats them into a name value pair result list and json/dataset result. Allows for including, excluding, and or aliasing fields.

Kinetic Request CE Submission Reset

Reset a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Retrieve Associated Attributes

Retrieves a Submission record including all associated values, form attributes, kapp attributes and space attributes.

Kinetic Request CE Submission Retrieve Children

Returns a submissions children as an ID List, JSON, or XML

Kinetic Request CE Submission Retrieve

Retrieves a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Update

Updates a Submission record in Kinetic Request CE for the specified space.

Kinetic Request CE Team Create

Creates a team record in Kinetic Request CE for the specified space.

Kinetic Request CE Team Delete

Deletes a Team in Kinetic Request CE for the specified space.

Kinetic Request CE Team Membership Create

Adds the given user to the given team.

Kinetic Request CE Team Membership Delete

Removes the given user from the given team.

Kinetic Request CE Team Retrieve

Retrieves a team in Kinetic Request CE in the specified space.

Kinetic Request CE Team Update

Updates a Team record in Kinetic Request CE for the specified space.

Kinetic Request CE User Retrieve

Retrieves a User record in Kinetic Request CE for the specified space.

Kinetic Request CE User Update

Updates a User record in Kinetic Request CE for the specified space.

Kinetic Request Checkbox To XML

This handler converts a Kinetic Request checkbox answer into an XML string.

Kinetic Request Email Message Create

Creates a Kinetic message record using the specified message template. Once the Kinetic Request message poller process the record, an email message is generated and sent to the target recipient.

Kinetic Request Service Item Add Attribute

This handler adds an attribute to the given service item.

Kinetic Request Service Item Detect

This handler checks to see if a given service item already exists.

Kinetic Request Service Item Rename

This handler renames a given service item.

Kinetic Request Submission Build Attachment URL

Builds and returns URL for a file download of an attachment that was uploaded as a question answer.

Kinetic Request Submission Close All Open

Updates the Validation Status, the status that is displayed to the end user, of the specified submission record and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.

Kinetic Request Submission Create

Creates a new base submission using the information specified.

Kinetic Request Submission Dataset Retrieve

Returns all dataset values for a given submission. For use inside of subtrees.

Kinetic Request Submission Format Answers

Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.

Kinetic Request Submission Get Answer Set

This handler builds a JSON answer set for the current submission. The JSON structure maps question labels to their corresponding answers.

Kinetic Request Submission Update Answers

This handler creates or update answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Request Submission Update Status 7

Updates the Status field (ID 7 not validation Status).

Kinetic Request Submission Update Status

Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record.

Kinetic Submission Complete

Sets a submission to complete and triggers the complete workflow, such as firing triggers

Kinetic Task Engine Control

This handler is used to stop, start, or restart the task engine.

Kinetic Task Handler Retrieve

This handler is used to retrieve a handler.

Kinetic Task Instance Complete With Answer Set

Creates a complete trigger for the deferred task and passes along answer set data as return variables.

Kinetic Assignment Record Retrieve

Retrieves a specific record from the KS_RQT_Assignment form.

Kinetic Core Bridge Call v1

A generic rest handler.

Kinetic Cost Calculate Costs

Returns an XML listing record ids found in the KS_SRV_Helper form.

Kinetic Discussions Discussion Find

This handler finds Kinetic Discussions discussions based on parameters.

Kinetic Discussions Discussion Invite

This handler invites a user to a specific Kinetic Discussions discussion.

Kinetic Discussions Discussion Related Item Add

This handler will relate an item to an existing discussion by ID.

Kinetic Discussions Discussion Uninvite

This handler deletes an existing Kinetic Discussion invitation.

Kinetic Discussions Attachment From Url Create

A handler to create a discussion message with an attachment.

Kinetic Helper Record Create

Creates a specific record in the KS_SRV_Helper form.

Kinetic Helper Record Retrieve

Retrieves a specific record from the KS_SRV_Helper form.

Kinetic Request CE Attachment Upload

Retrieves a an attachment from Kinetic Filehub and uploads it to a Request CE form.

Kinetic Request CE Attribute Values Retrieve

Returns attributes for the provided slugs.

Kinetic Request CE Attributes Set

Updates one or more Attributes in Kinetic Request CE for the specified object.

Kinetic Request CE Format Answers

Takes provided JSON or Retrieves all answers for a given submission and formats them into a name value pair results, json result, HTML table, and list. Allows for including, excluding, and or aliasing fields.

Kinetic Request CE Kapp Retrieve

Retrieves a Kapp record in Kinetic Request CE.

Kinetic Request CE Kapp Update

Updates a Kapp in Kinetic Request CE for the specified space.

Kinetic Request CE Submission Search

Searches a kapp or form for submissions and returns any matching submission objects in the specified return format.

Kinetic Request Service Item Update Status

This handler updates the status of a given service item.

Kinetic Request Base Submission Retrieve

Retrieves a specific Kinetic Request base record from the KS_SRV_CustomerSurvey_base form.

Kinetic Request Submission Close

Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record and sets the Request Status to "Closed".

Kinetic Request Submission Create Answers

This handler creates answer records related to the specified submission given one or multiple JSON answer sets.

Kinetic Submission Retrieve Attribute

Retrieves the Kinetic Request base request with the specified values

Kinetic Submission Update Attribute

Updates the Kinetic Request base request with the specified values

Kinetic Table Data Create

Creates an entry in the CUSTOM:KS_SRV_TableData_base form

Kinetic Tabular Data Retrieve

Retrieves a single CUSTOM:KS_SRV_TableData_base entry/saved table row with the instance id specified.

Kinetic Task Run Delete

TThis handler is used to delete a task run.

Kinetic Task Tree Create

This handler is used to create a tree for a given source / group.

Kinetic Task Trigger Resume

This handler changes the status of a task trigger from Paused to Unpaused, then the engine will then process the trigger.

Kinetic Task Triggers Retrieve By Handler

This handler retrieves all of the paused triggers related to the specified task handler.

Kinetic Task Triggers Retrieve By Tree

This handler retrieves all of the paused triggers related to the specified task tree.