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HPSM Incident Update Version 1

Parameters

Name Description
Incident Id The id for the incident you want to update.
Status The status of the incident.
Title The title of the incident.
Description A short description of what the incident is about.
Affected Service The Affected Service. List of possibilites found in HPSM instance.
Assignment Group The Assignment Group. List of possibilites found in HPSM instance.
Category The Category (default is 'incident')
Area The area the incident is filed under. List of possibilities found in HPSM instance.
Subarea The subarea the incident is filed under. List of possibilities found in HPSM instance.
Impact An integer corresponding to the Impact level. List of possibilites found in HPSM instance.
Urgency An integer corresponding to the Urgency level. List of possibilites found in HPSM instance.
Activity Update The update you want to add to the incident.

Sample Configration

Name Description
Incident Id IM10147
Status
Title New Title
Description
Affected Service
Assignment Group
Category
Area
Subarea
Impact
Urgency
Activity Update Updated the title to make it easier to read

Results

Name Description
Incident Id
Messages
incident_id
messages

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