<img alt="" src="https://secure.dawn3host.com/211746.png" style="display:none;">

Remedy Generic Create Version 3

Parameters

Name Description
Error Handling Determine what to return if an error is encountered.
Form Name Form Name
Field Values JSON mapping of field values

Sample Configration

Name Description
Error Handling Error Message
Form Name HPD:LoadTemplate
Field Values {"Template Identifier":"<%=@answers['Template Identifier']%>","Template Name":"<%=@answers['Template Name']%>","Status Template":"<%=@answers['Template Status']%>","Template Category Tier 1":"<%=@answers['Template Category Tier 1']%>","Description":"<%=@answers['Summary']%>","Detailed Decription":"<%=@answers['Notes']%>","Reported Source":"<%=@answers['Reported Source']%>","Service Type":"<%=@answers['Incident Type']%>","Status":"<%=@answers['Status']%>","Impact":"<%=@answers['Impact']%>","Urgency":"<%=@answers['Urgency']%>","Assigned Support Company":"<%=@answers['Assigned Support Company']%>","Assigned Support Organization":"<%=@answers['Assigned Support Organization']%>","Assigned Group":"<%=@answers['Authoring Group']%>","Authoring Company":"<%=@answers['Authoring Company']%>","Authoring Organization":"<%=@answers['Authoring Organization']%>","Authoring Group":"<%=@answers['Authoring Group']%>"}

Results

Name Description
Handler Error Message Error message if an error was encountered and Error Handling is set to "Error Message".
Entry Id Id of the created entry.

Looking for a workflow engine?

Learn more about the Kinetic Data Enterprise Workflow Platform

Check it out