KSR Request ID: |
The KSR base record relating to this work order. |
KSR Instance ID: |
The KSR base record instance ID relating to this work order. |
Status: |
The value placed in the Status field on the Work Order form. |
Status Reason: |
The value placed in the Status Reason field on the Work Order form. |
Company: |
The value placed in the Company field on the Work Order form. |
Location Company: |
The value placed in the Location Company field on the Work Order form. |
Requester Region: |
The value placed in the Region field on the Work Order form. |
Requester Site Group: |
The value placed in the Site Group field on the Work Order form. |
Requester Site: |
The value placed in the Site field on the Work Order form. |
Requester First Name: |
The value placed in the Requester First Name field on the Work Order form. |
Requester Last Name: |
The value placed in the Requester Last Name field on the Work Order form. |
Customer Company: |
The value placed in the Customer Company field on the Work Order form. |
Customer First Name: |
The value placed in the Customer First Name field on the Work Order form. |
Customer Last Name: |
The value placed in the Customer Last Name field on the Work Order form. |
Customer Person ID: |
The value placed in the Customer Person ID field on the Work Order form. |
Submitter First Name: |
Will be used to populate the Contact field. |
Submitter Last Name: |
Will be used to populate the Contact field. |
Submitter EMail Address: |
Will be used to populate the Contact field. |
Submitter Person Id: |
Will be used to populate the Contact field. |
Requested By Person Id: |
Will be used to populate the Contact field. |
Submitter Login Id: |
The value placed in the Submitter field on the Work Order form. |
Priority: |
The value placed in the Priority field on the Work Order form. |
Work Order Type: |
The value placed in the Work Order Type field on the Work Order form. |
Work Order Summary: |
The value placed in the Summary field on the Work Order form. |
Work Order Detailed Description: |
The value placed in the Descripiton field on the Work Order form. |
Template Name: |
The value placed in the Template Name field on the Work Order Template form. |
Operational Categorization Tier1: |
The value placed in the Categorization Tier 1 field on the Work Order Template form. |
Operational Categorization Tier2: |
The value placed in the Categorization Tier 2 field on the Work Order Template form. |
Operational Categorization Tier3: |
The value placed in the Categorization Tier 3 field on the Work Order Template form. |
Product Cat Tier 1: |
The value placed in the Product Cat Tier 1 field on the Work Order Template form. |
Product Cat Tier 2: |
The value placed in the Product Cat Tier 2 field on the Work Order Template form. |
Product Cat Tier 3: |
The value placed in the Product Cat Tier 3 field on the Work Order Template form. |
Product Name: |
The value placed in the Product Name field on the Work Order Template form. |
Product Manufacturer: |
The value placed in the Manufacturer field on the Work Order Template form. |
Assignee Support Company: |
The value placed in the Request Assignee Support Company field on the Work Order Template form. |
Assignee Support Organization: |
The value placed in the Request Assignee Support Organization field on the Work Order Template form. |
Assignee Support Group Name: |
The value placed in the Request Assignee Support Group Name field on the Work Order Template form. |
Request Assignee: |
The value placed in the Request Assignee field on the Work Order Template form. |
Manager Support Company: |
The value placed in the Request Manager Support Company field on the Work Order Template form. |
Manager Support Organization: |
The value placed in the Request Manager Support Organization field on the Work Order Template form. |
Manager Support Group Name: |
The value placed in the Request Manager Support Group Name field on the Work Order Template form. |
Request Manager: |
The value placed in the Request Manager field on the Work Order Template form. |