BMC ITSM7 Task Templated Create Version 2

Parameters

Name Description
Task Name Sets the 'Name' field of the TMS:Task record
Task Location Company Sets the 'Location Company' field of the TMS:Task entry
Parent Form Name The form of the parent record, either CHG:Infrastructure Change or HPD:Help Desk or Kinetic Request
Parent Id The display id of the parent record, which is either a Change or an Incident record
ParentInstance Id The instance id of the parent record, which is either a Change or an Incident record

Sample Configration

Name Description
Task Name <%= @answers['Task Name'] %>
Task Location Company <%= @answers['Company'] %>
Parent Form Name CHG:Infrastructure Change
Parent Id
ParentInstance Id

Results

Name Description
Task Id The 'InstanceId' of the TMS:Task entry created by this handler.

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