BMC ITSM7 Change Templated Create Version 4

Parameters

Name Description
{name=Change Template Name:, value=The name of the change template to be used. Change templates are retrieved from CHG:Template.}
{name=Requester First Name:, value=Used to find the Requester for the Requester tab under the Requested By header.}
{name=Requester Last Name:, value=Used to find the Requester for the Requester tab under the Requested By header.}
{name=Requester Login ID:, value=Used to find the Requester for the Requester tab under the Requested By header.}
{name=Requester Support Company:, value=Sets the Support Company on the Requester tab under the Requested By header.}
{name=Submitter Login Id:, value=Sets the Submitter on the Dates tab under the Change Dates header.}
{name=Change Manager Support Company:, value=Sets the Support Company on the Assignment tab under the Infrastructure Change Manage header.}
{name=Change Manager Support Organization, value=Sets the Support Organization on the Assignment tab under the Infrastructure Change Manage header.}
{name=Change Manager Support Group Name, value=Sets the Support Group Name on the Assignment tab under the Infrastructure Change Manage header.}
{name=Survey ID (KSR #):, value=The value placed in the SRID field on the Change form.}
{name=Survey Instance ID:, value=The value placed in the SRInstanceID field on the Change form.}

Sample Configration

Name Description
{name=Change Manager Support Organization, value=<%= @inputs['Support Organization'] %>}
{name=Change Manager Support Group Name, value=<%= @inputs['Support Group Name'] %>}
{name=Change Template Name:, value=}
{name=Requester First Name:, value=}
{name=Requester Last Name:, value=}
{name=Requester Login ID:, value=}
{name=Requester Support Company:, value=}
{name=Submitter Login Id:, value=}
{name=Change Manager Support Company:, value=}
{name=Survey ID (KSR #):, value=}
{name=Survey Instance ID:, value=}

Results

Name Description
{name=Change Number, value=The 'Infrastructure Change Id' of the generated Change in the 'CHG:Infrastructure Change' form. }
{name=Change Instance Id, value=The 'InstanceId' of the generated Change in the 'CHG:Infrastructure Change' form. }

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