Actual End Date |
Actual end date of the change. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
Actual Start Date |
Actual start date of the change. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
Change Timing |
Defined type of change timing. This may show as 'Class' on the BMC Change form. A few stock BMC values include: Emergency, Expedited, Latent, Normal |
Change Type |
Type of the change request. |
Company |
Chosen company that change applies to. |
Company3 |
Change Manager Support Company |
Completed Date |
When the change was completed. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
Description |
Description for the change. This field maps to what will likely show up on the BMC change form as 'Summary'. |
Detailed Description |
Detailed description for the change. This field maps to what will likely show up on the BMC change form as 'Notes'. |
Earliest Start Date |
Earliest possible start date for the change. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
First Name |
First name of the requester for the request. |
Impact |
Chosen impact value for the change. The value returned for this field will be formatted as it is displayed on the form. For example: 4-Minor/Localized |
Last Name |
Last name of the requester for the request. |
Location Company |
Chosen company that the change applies. Filled out on the change form from the 'Location Change'. |
Risk Level |
Calculated risk value of the change. The value returned for this field will be formatted as it is displayed on the form. For example: Risk Level 4 |
Scheduled End Date |
Scheduled end date/time of the change. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
Scheduled Start Date |
Scheduled start date/time of the change. Date/time formatted as: Sat Jun 15 00:00:00-0500 2013 |
Status |
Status of the change request. A few stock BMC values include: Cancelled, Completed, Draft, Pending, Planning In Progress, Request for Authorization |
SRID |
Stock BMC change field used by Kinetic Request to store the associated Kinetic Request ID (CustomerSurveyID field from the KS_SRV_CustomerSurvey_base form.) Example value: KSR000000000042 |
SRInstanceID |
Stock BMC change field used by Kinetic Request to store an associated CustomerSurveyInstanceId field off of the KS_SRV_CustomerSurvey_base form. Example value: AG00501196001CXe6wUQOvsjDweskK |
SRMSAOIGuid |
Stock BMC change field used by Kinetic Request to store the Kinetic Task deferal token. |
Submitter |
Remedy user id of the submitter for the change request. |
Support Group Name |
Support group chosen for the change request. |
Support Organization |
Support ogranization chosen for the change request. |
Urgency |
Chosen urgency value for the change. The value returned for this field will be formatted as it is displayed on the form. For example: 4-Low |