BMC ITSM7 Approver Alternate Add Version 1

Parameters

Name Description
{name=Alternate, value=The Remedy ID of the new Alternate Approver}
{name=For, value=The Remedy ID of the person this is an alternate for}
{name=Start Date, value=The start of this alternate approver}
{name=End Date, value=The end of this alternate approver}
{name=Notify Alternate, value=Should the Alternate be notified}

Sample Configration

Name Description
{name=Alternate, value=<%=@results['create_approver']['New Approver']%>}
{name=For, value=<%=@dataset['Submitter']%>}
{name=Start Date, value=<%=@results['create_approver']['Start']%>}
{name=End Date, value=<%=@results['create_approver']['End']%>}
{name=Notify Alternate, value=}

Results

Name Description
{name=AlternateID, value=The 'Request ID' field data of the record created. }

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