ST. PAUL, Minn.—April 22, 2008—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools for the BMC Remedy Action Request System platform, today announced that its Kinetic Calendar application has met the requirements of the BMC Remedy Validation Program. The program ensures that third-party products properly integrate with the BMC Remedy AR System and other BMC platforms. BMC-validated products must pass a rigorous third-party QA lab-testing process to ensure compatibility and functionality with a specific BMC product, as defined in a third-party integration summary document called an iNote. The iNote document describes the third-party product's value to the BMC customer and validates that it actually provides that value.
Kinetic Calendar extends the value of BMC Remedy Change Management and other applications by enabling users to create and publish interactive calendars—using any time-based or date-based AR System platform data—with an intuitive, familiar online calendar interface. BMC customers now have the ability to create private and public calendars related to their own specific needs. Calendars may include on-call support schedules, asset lease expirations and forward change calendars, among many other scheduling options.
"Kinetic Calendar is an intuitive interactive calendar tool with a familiar interface," stated Fred Johannessen, BMC vice president of technology alliances. "Kinetic Data is a great example of a BMC technology partner that is committed to helping our customers manage IT from the perspective of the business ensuring that their IT investments are relevant to the business." Kinetic Calendar is available on the BMC Remedy AR System platform, versions 6.0 and later, and allows for quick and easy integrations with other AR System products including BMC Remedy Service Desk, BMC Remedy Asset Management, BMC Remedy Customer Support, and BMC Remedy Change Management. Kinetic Calendar also integrates with any AR System-based custom application, making it usable throughout an entire organization.
Kinetic Data develops BSM tools for companies that strive to build world-class service management capabilities aligned with ITIL frameworks. Their products enable enterprises that have implemented BMC Remedy service desk and IT management systems to leverage that investment throughout the entire organization. Kinetic Data's Partner Program has been gaining recognition by the nation's leading resellers and systems integrators in the BSM marketplace as a key component of their growth strategies. Kinetic Data's service delivery management product, Kinetic Survey, has also received validation from BMC Software.
Kinetic Data is one of the largest and most experienced third-party BMC Remedy software companies in the world, offering the most extensive portfolio of third-party, “built on BMC Remedy,” packaged applications available. A BMC Remedy Technology Alliance Partner since 1999, Kinetic Data has helped over 200 Fortune 500 and government customers—including General Mills, Avon, Intel, 3M, and the U.S. Department of Transportation—implement BSM and service delivery management (SDM) applications aligned with ITIL best practices. In 2009, at the World Wide Remedy User Group (WWRUG09), Kinetic Data was named “Innovator of the Year” by an independent group of BMC Remedy users. The company serves customers out of its headquarters in St. Paul, Minn.; offices in Sydney, Australia; and through a network of leading BMC Remedy reseller partners. For more information, go to www.kineticdata.com.
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