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Handler · Version 2

ServiceNow User Retrieve

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About

This handler allows you to retrieve all information related to a user for service-now. This information is useful when providing information to other handlers, especially the sys_id of the user.

Configurations
Name Description Sample
username Username/Email of target user.
password Password of the user. *********
server The subdomain of service now the server belongs to.
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Sys Id System ID 7855ee124f510300e7cd4fe18110c70e
Results
Name Description
accumulated_roles
active
auditor
building
calendar_integration
city
company
cost_center
country
date_format
default_perspective
department
email
employee_number
failed_attempts
first_name
gender
home_phone
introduction
last_login
last_login_time
last_name
ldap_server
location
locked_out
manager
middle_name
mobile_phone
name
notification
password_needs_reset
phone
photo
preferred_language
roles
schedule
source
state
street
sys_class_name
sys_created_by
sys_created_on
sys_domain
sys_id
sys_mod_count
sys_updated_by
sys_updated_on
time_format
time_zone
title
user_name
user_password
vip
zip
Changelog

Servicenow User Retrieve V2 (2017-09-20)

  • Moving from the Service Now JSON Web Service (no longer supported) to the REST API.
  • Changed to only retrieve by sys_id (removed retrieve by query) due to API changes.

Servicenow User Retrieve V1 (2013-07-25)

  • Initial version. See README for details.
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