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Handler · Version 1

ServiceNow Object Create

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About

This handler allows you to generically create a new object in a ServiceNow table by passing the fields/values of the object in a JSON body. Using the ServiceNow REST API and basic authentication, a URL and a POST body are are created using the inputted parameters which is then sent to ServiceNow. If the REST call is successful, the Id of the created object will be returned from the handler results.

Configurations
Name Description Sample
username Username/Email of target user.
password Password of the user. *********
server The subdomain of service now the server belongs to (ie. https://instance.service-now.com).
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Error Handling Determine what to return if an error is encountered. Raise Error
Table The name of the table to create the object in (ie. change_request,incident, task,etc). incident
JSON Body The JSON body of the object to create. {"category": "Software", "short_description": "Test Incident"}
Results
Name Description
Handler Error Message Error message if an error was encountered and Error Handling is set to "Error Message".
Id The id of the newly created object.
Changelog

ServiceNow Object Create V1 (2019-02-31)

  • Update Readme to add Error Handling.

ServiceNow Object Create V1 (2019-01-31)

  • Added full support for NDNF (never drop never fail).

ServiceNow Object Create V1 (2017-09-14)

  • Initial version. See README for details.
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