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Handler · Version 2

ServiceNow Group Retrieve

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About

This handler allows you to retrieve a user group from service now. It will use a field that has a unique identifier, the sys_id, and its value to retrieve a unique result.

Info

The server field is for your instance of service now. It is whatever subdomain you belong to i.e. server.service-now.com

Configurations
Name Description Sample
username Username/Email of target user.
password Password of the user. *********
server The subdomain of service now the server belongs to (ie. https://{server}.service-now.com).
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Sys Id The Sys ID of the unique identifier used to retrieve the desired user group. b85d44954a3623120004689b2d5dd60a
Results
Name Description
active
cost_center
default_assignee
description
email
exclude_manager
include_members
manager
name
parent
roles
source
sys_created_by
sys_created_on
sys_id
sys_mod_count
sys_updated_by
sys_updated_on
type
Changelog

Servicenow Group Retrieve V2 (2017-09-25)

  • Moving from the Service Now JSON Web Service (no longer supported) to the REST API.
  • Changed to only retrieve by sys_id (removed retrieve by query) due to API changes.

Servicenow Group Retrieve V1 (2013-07-29)

  • Initial version. See README for details.
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