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Handler · Version 1

ServiceNow Attachment Create

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Configurations
Name Description Sample
api_location Kinetic Request CE API Web Application https://server:port/kinetic
api_username Name of user account that has permission to use the API
api_password Password for the API user *********
servicenow_api_location API Location (ie. https://instance.service-now.com)
servicenow_api_username Name of user account that has permission to use the ServiceNow API
servicenow_api_password Password for the ServiceNow API user *********
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Table Name Name of the table to attach the file to. incident
Sys Id Sys_id of the record in the table specified in table_name that you want to attach the file to. dc2e1f6d2f762010210651072799b625
Attachment Input Type Choose Field if the input for the attachment info as a Field Name or choose JSON if the input is an attachment's JSON from the Get Attachment Info handler. Note that if Field is specified, the fields entered should only allow one attachment. Field
Attachment Field The Field Name of an attachment question to retrieve an attachment from. Attachments
Attachment JSON The JSON of an attachment object retrieved from the Get Attachment Info handler.
Submission ID The id of the CE submission containing the attachment. <%=: @submission['Id'] %>
Results
Name Description
Response Code The returned code from the Rest Call (Example: 200)
Response Body The returned value from the Rest Call (JSON format)
Handler Error Message A message containing a handler error is Error Handling set to 'error message'
Changelog

ServiceNow Attachment Create (2021-03-18)

  • Initial version. Uploads an attachment to ServiceNow
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