This handler makes a SOAP call (using Savon) to the SharePoint Web Services to create a new issue in an Issue Tracking list. After configuring Savon to work with the given account credentials, a few inputted values are checked for validity while the parameters for 'Assigned To' is modified to fit SharePoint standards. Priority and Issue Status are both values that are picked out of a dropdown list, with '(2) Normal' and 'Acitve' as their respective default values. Next, the Batch XML structure is built to give the Web Service the information it needs to create the new issue, which is then passed via a SOAP call to SharePoint, where the issue is created. Any errors that occur during this process will be caught and re-raised by the handler. Authentication is done through SSL, so the SharePoint site being accessed needs to be setup to allow SSL connections.
Make sure the SharePoint Web Services database is turned on.