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Handler · Version 2

Kinetic Request Email Message Create

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About

The message record, stored in the KSMSGMessage form, is created to interact with the Kinetic Request messaging process. See the 'Message Templates' section of the Kinetic Request User and Management Guide for more information about the Kinetic Request messaging process.

Parameters
Name Description Sample
To: The email address of the target recipient.
Message Template Name: The name of the message template that will be used to generate the email message.
Originating Id: The instance id of an originating Kinetic Request submission.
Results
Name Description
Instance Id The Remedy Instance Id of the generated message record.
Changelog

KineticRequestEmailMessageCreate_V2 (2013-10-11)

  • Second version.
    -- Removed phantom whitespace around default value in the Originating Id. -- Added log method in the init.rb. See README for details.
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