iWise is an IT Service Management solution based on the ITIL framework. This category includes a collection of handlers useful for interacting with the InfraWise iWise application suite.
- Create Incident
- Creates a Kinetic Incident using the iWise XML Server configured by the associated task definition info items.
- Retrieve Incident
- Retrieves information about an incident from the iWise XML Server specified configured by the associated task definition info items.