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Handler · Version 4

Remedy Generic Query Retrieve

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Configurations
Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password *********
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
disable_caching Disable caching if the value is set to 'Yes'. Disabling caching may negatively impact performance, but it is also necessary when using a single handler to interact with multiple Remedy environments. No
Parameters
Name Description Sample
Error Handling Determine what to return if an error is encountered.
Remedy Form: Remedy Form Name (not display name), eg. People is CTM:People
Query: Advanced Search Query of the record to retrieve
Return Type: Valid Values: Single, All. This will determine what is returned. Defaults to Single
Results
Name Description
Handler Error Message
#FIELD NAME PLACE HOLDER#
Results
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