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Handler · Version 1

BMC Remedy User Update

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About

Updates a single Remedy User entry related to the Remedy Login specified.

Note: This uses the REST API available in Remedy/ITSM 9+

Configurations
Name Description Sample
api_server The ITSM ARS API application, if running task locally could be http://localhost:8008/ http://server:port/api
api_username Name of user account that has permission to use the ITSM API
api_password Password for the ITSM API user *********
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Error Handling Determine what to return if an error is encountered. Error Message
Login ID Remedy Login ID of the user to update. <%=@answers['ReqFor Login']%>
Full Name <%=@answers['ReqFor Name']%>
Group List <%=@answers['ReqFor Grps']%> 100009345
License Type Read,Fixed,Floating, or Restricted Read Read
Login Alias <%=@answers['ReqFor Login Alias']%>
Status Current or Disabled Current
Default Notify Mechanism None,Alert, or Email Alert
Results
Name Description
Handler Error Message Error, if one is found
Result Json result of the update
Changelog

BMC Remedy User Update V1 (2018-06-29)

  • Initial version. See README for details.
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