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Handler · Version 1

BMC ITSM9 Support Group Membership Add

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About

Adds the given user (indicated by Login ID) to the specified ITSM Support Group using the REST API. The person must be a Support Staff (indicated on the CTM:People record) already. The Association record is created as NOT the default group for the individual.

Configurations
Name Description Sample
api_server The ITSM ARS API application, if running task locally could be http://localhost:8008/ http://server:port/api
api_username Name of user account that has permission to use the ITSM API
api_password Password for the ITSM API user *********
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Error Handling Determine what to return if an error is encountered. Raise Error
New Member Login Id The new member login id
Assignment Availability The new member Assignment Availability, Yes or No
Role The new member login id, Member or Associate Member
ITSM Support Company The ITSM Support Company to Add person to My Company
ITSM Support Org The ITSM Support Org to Add person to This Org
ITSM Support Group Name The ITSM Support Group name to Add person to My Group
Short Description Short Description
Results
Name Description
Handler Error Message Error, if one is found
Result Json result of the update
Support Group Association ID Field 1 from the created record.
Changelog

BMC ITSM9 Support Group Member Add V1 (2018-06-29)

  • Initial version. See README for details.
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