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Handler · Version 1

BMC ITSM7 Person Retrieve BMC Remedy

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Configurations
Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password *********
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Remedy Login ID: The Remedy Login ID associated to the CTM People record to retrieve
Results
Name Description
Remedy Login ID
Email
First Name
Middle Initial
Last Name
Job Title
Nick Name
Corporate ID
Profile Status
Contact Type
Client Sensitivity
VIP
Support Staff
Assignment Availability
Company
Organization
Department
Region
Site Group
Site
Desk Location
Mail Station
Phone Number Business
Phone Number Mobile
Phone Number Fax
Phone Number Pager
ACD Phone Num
Corporate E-Mail
Accounting Number
ManagersName
ManagerLoginID
Cost Center Code
Person ID
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