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Handler · Version 1

BMC ITSM7 Update Change Status

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About

Updates the status and status reason, if needed, for a specific BMC ITSM7 Change (CHG:Infrastructure Change) request. Depending on the Status provided, a Status Reason might be necessary. The status and status reason combination should be valid per the system/ workflow.

Configurations
Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
Parameters
Name Description Sample
Change Number: Change Number
Status: Change Status
Status Reason: Change Status Reason
Results
Name Description
Entry ID The entry id of the record updated.
Changelog

BMC ITSM7 Change Status Update (unknown)

  • Initial version. See README for details.
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On This Page

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