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Handler · Version 1

BMC ITSM7 Approver Alternate Cancel

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About

This handler updates the status for an existing AP:Alternate record to Cancelled.

Configurations
Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
Parameters
Name Description Sample
Alternate Record ID The unique ID (field 1) for the Record to be cancelled <%=@results['cancel_alternate']['Entry Id']%>
Results
Name Description
UpdatedRecord The unique ID (field 1) for the record that has been cancelled
Changelog

BMC ITSM7 Approver Alternate Cancel (2012-05-10)

  • Initial version. See README for details.
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