The Perfect Complement for BMC Remedy

Thousands of companies like yours have put their faith and trust in BMC Remedy for ITSM solutions. Where Remedy provides the durability and reliability you need, Kinetic Data offers the flexibility you want in this day and age. 

Kinetic’s one-two combination offering of a modern, agile user experience with frictionless service fulfillment means your Remedy solution can remain as it is, without the need for significant changes. Leverage Kinetic to build a sleek front end, collect and capture the appropriate data for the task at hand, and deliver the results to Remedy as the system of record.  Reduce pain and provide a better experience? That’s right. 

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Benefits of Kinetic Data Complementing BMC Remedy

 

Kinetic offers the ability to create pixel-perfect front-ends, ensuring all of the self-service gains you hope to achieve across mobile or desktop. Plus, cater to each stakeholder with specific portals for employees, customers, partners, service centers and more. 

Have multiple ITSM systems in place today?  With Kinetic, you can provide a single user experience which orchestrates fulfillment activities to one or several BMC instances, or to ServiceNow, Jira or virtually any other system.  In short, we've got you covered. 

Kinetic offers a no named license model, removing a key limitation for most customers. Additionally, by delivering smart service experience portals for stakeholders across the organization, license costs are reduced or partially eliminated with fewer fulfillers required. 

Keep your Remedy instance intact, without change. Move business logic and customization requirements out of BMC into Kinetic, reducing risk and cost of upgrades. 

More so, use Kinetic to evolve your workflows, handling request through approval to fulfillment, ultimately remitting the appropriate data into Remedy as the system of record. 

No workflow is too complex for Kinetic.

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