Kinetic Data Feature Tour

Kinetic Reponse



Big problems, no problem for your team

Kinetic Response is an easy-to-use, team-based, problem collaboration tool built to speed up time to resolution. Designed with a focus on real-time visibility, Kinetic Response balances the functionality you need with simplicity that allows the whole team to participate effectively.

  • Improves problem management processes by providing immediate visibility into real- time resolution status.
  • Speeds problem resolution by enabling online collaboration until a problem is resolved.
  • Is the only tool that automatically documents the problem resolution process.

Get Started Today


Problem Collaboration Software

Why Kinetic Response?

Kinetic Response increases organizational efficiency, individual accountability and managerial effectiveness. It is a powerful problem collaboration software tool that provides access to critical problem resolution information for faster resolution and better decision-making.

With Kinetic Response, you can:

  • Manage service-delivery issues;
  • Invite the right people at the right time to resolve the issue;
  • Enable real-time visibility into service delivery problems to those who are working on the issue;
  • Have group discussions through corporate chat;
  • Collaborate online regardless of geographical barriers;
  • Update team members at the same time;
  • Share and store files;
  • Assign and manage action items; and
  • Maintain a record of all communications, files and actions related to problem resolution.