Kinetic Data Feature Tour
Kinetic Request
Enterprise Service Request Management Portals
Kinetic Data is pleased to introduce Kinetic Request 5.1, now bundled with Kinetic Task 2.0, our advanced automation engine. Kinetic Request 5.1 is the most powerful and flexible enterprisewide request management portal application available. Kinetic Task simplifies task management and brings task management to all areas of an enterprise including IT, HR, facilities management, and any other service-delivery-oriented departments within large enterprise organizations. Kinetic Task empowers both technical and non-technical users to control tasks and approvals for service delivery processes.
Key Benefits:
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Lower request management costs—
Kinetic Request 5.0 integrates with BMC Remedy and third-party applications, optimizing
your data and security investments. Plus, forms are easily configured and managed without time- consuming coding. - Streamlined request fulfillment—With the added power of Kinetic Task, users can control their own tasks and approvals, bringing advanced workflow management to all areas of their organizations.
- Leverage your third-party application investments—With Kinetic Task, Kinetic Request 5.0 can integrate with all major ITSM, ERP, and hosted applications, including BMC, HP Service Manager, PeopleSoft, Salesforce.com, and Service-now.
- Improved user satisfaction—Even nontechnical users can quickly design easy-to-use self-service portals. Kinetic Request 5.0 is the fastest and simplest way to build request management portals, enabling you to achieve "quick wins" on high-demand requests.
