Kinetic Request Submission Format Answers Version 1

Parameters

Name Description
Starting Question: The menu label of the first question that should be formatted. If this is left blank, the first question on the service item will be used.
Ending Question: The menu label of the last question that should be formatted. If this is left blank, the last question on the service item will be used.
Included Questions: A comma separated list of question menu labels that should be explicitely included in the question list. Questions included in this list will be included even if they do not exist between the starting and ending questions. Whitespace matters; ensure there are no spaces after a comma separating the menu labels (unless the question menu label includes a preceding space).
Excluded Questions: A comma separated list of question menu labels that should be explicitely excluded in the question list. Questions included in this list will be excluded even if they exist between the starting and ending questions or are included in the 'Included Question' parameter. Whitespace matters; ensure there are no spaces after a comma separating the menu labels (unless the question menu label includes a preceding space).

Sample Configuration

Name Description
Starting Question:
Ending Question:
Included Questions:
Excluded Questions:

Results

Name Description
result The string result of answers referenced by the starting/ending question and included/excluded questions parameters.

Changelog

KineticRequestSubmissionFormatAnswers_V1 (2011-04-20)

  • Initial version. See README for details.

  • Removed the templatetype and customtemplate parameters.


Related Handlers

KAPP Assignment Group Membership Lookup
Retrieves the login and email information for the assignee or group members of the specified group.
Kinetic Assignment Record Update
Updates the Request Due Date, Work Order Due Date, and/or Priority field(S) on a specific record from the KS_RQT_Assignment form.
Kinetic Helper Record Create
Creates a specific record in the KS_SRV_Helper form.
Kinetic Helper Record Find
Returns the first record id to a specific search in the KS_SRV_Helper form.
Kinetic Request Answer Create
Creates a Submission Answer
Kinetic Request Answer Update
Creates a Submission Answer
Kinetic Request Approval Create
Creates an approval submission for the submission record specified by the 'Lookup Id' parameter, typically the Instance Id of the originating base request.
Kinetic Request Checkbox To XML
This handler converts a Kinetic Request checkbox answer into an XML string.
Kinetic Request Service Item Add Attribute
This handler adds an attribute to the given service item.
Kinetic Request Service Item Detect
This handler checks to see if a given service item already exists.
Kinetic Request Service Item Rename
This handler renames a given service item.
Kinetic Request Submission Build Attachment URL
Builds and returns URL for a file download of an attachment that was uploaded as a question answer.
Kinetic Request Submission Close All Open
Updates the Validation Status, the status that is displayed to the end user, of the specified submission record and sets the Request Status to "Closed" for all open requests associated with the provided originating ID.
Kinetic Request Submission Close
Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record and sets the Request Status to "Closed".
Kinetic Request Submission Create
Creates a new base submission using the information specified.
Kinetic Request Submission Format Answers HTML
Builds a simple result string by formatting a specified subset of answers for the source Kinetic Request submission.
Kinetic Request Submission Get Answer Set
This handler builds a JSON answer set for the current submission. The JSON structure maps question labels to their corresponding answers.
Kinetic Request Submission Update Answers
This handler creates or update answer records related to the specified submission given one or multiple JSON answer sets.
Kinetic Request Submission Update Status 7
Updates the Status field (ID 7 not validation Status).
Kinetic Request Submission Update Status
Updates the Validation Status, the status that is displayed to the end user, of the specified Kinetic Request submission record.
Kinetic Submission Complete
Sets a submission to complete and triggers the complete workflow, such as firing triggers
Kinetic Submission Retrieve Attribute
Retrieves the Kinetic Request base request with the specified values
Kinetic Submission Update Attribute
Updates the Kinetic Request base request with the specified values
Kinetic Table Data Create
Creates an entry in the CUSTOM:KS_SRV_TableData_base form
Kinetic Tabular Data Find
Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form used for storing table data.
Kinetic Tabular Data Retrieve
Retrieves a single CUSTOM:KS_SRV_TableData_base entry/saved table row with the instance id specified.